|
|
Post by ange1 on Jun 12, 2020 14:10:27 GMT
|
|
|
|
Post by AlbertTatlock on Jun 12, 2020 14:48:01 GMT
As usual the web site isn't ready. When you log in to make your choice this is what you're greeted with. "Season Card Refund Options. 2019/20 Season Card holders can choose from a range of options outlined below. Available online soon. Fucking unbelievable - or not really what did we expect? Gouranga.  |
|
|
|
Post by mattface on Jun 12, 2020 14:48:54 GMT
As usual the web site isn't ready. When you log in to make your choice this is what you're greeted with. "Season Card Refund Options. 2019/20 Season Card holders can choose from a range of options outlined below. Available online soon. Fucking unbelievable - or not really what did we expect? Gouranga. I got presented with all 4 options |
|
|
|
Post by ange1 on Jun 12, 2020 14:53:21 GMT
The website is working perfectly, some requests are already in process.
|
|
|
|
Post by AlbertTatlock on Jun 12, 2020 14:53:55 GMT
Please guide me to where you were greeted with all 4 options, for the life of me I can't navigate to it. I have a PDF opened from the official web site after I logged in and it says go to stokefcpayments.streaming.com/accounts/register/step1 and all i get is an error mesage saying problem loading page. I have alternatively clicked on the link on the official site that should take you straight to it and as per my last post that is what I'm greeted with. Gouranga. |
|
|
|
Post by Cast no shadow on Jun 12, 2020 14:57:12 GMT
Donated my £65 to the community Trust, they do great work.
|
|
|
|
Post by Deleted on Jun 12, 2020 14:57:39 GMT
I'm tempted to take the streams offer - is the service any good, though??
|
|
|
|
Post by Paul Spencer on Jun 12, 2020 14:58:06 GMT
The website is working perfectly, some requests are already in process. I got presented with all four options Ange. Chose options 1 (all the matches to be streamed) and 2 (the balance £40 to be given to charity). Just had an automated email, saying that all my money has been donated to charity! WTF? |
|
|
|
Post by Deleted on Jun 12, 2020 15:00:20 GMT
I'm getting the following message:
"Oops! a general exception has occured, please refer to the system administrator for further details..."
|
|
|
|
Post by mikeyb99 on Jun 12, 2020 15:00:36 GMT
As usual the web site isn't ready. When you log in to make your choice this is what you're greeted with. "Season Card Refund Options. 2019/20 Season Card holders can choose from a range of options outlined below. Available online soon. Fucking unbelievable - or not really what did we expect? Gouranga. I get the same message. No options to choose from, just ‘available online soon’. |
|
|
|
Post by stokefc on Jun 12, 2020 15:01:48 GMT
what a guy  spence that is |
|
|
|
Post by AlbertTatlock on Jun 12, 2020 15:03:02 GMT
As usual the web site isn't ready. When you log in to make your choice this is what you're greeted with. "Season Card Refund Options. 2019/20 Season Card holders can choose from a range of options outlined below. Available online soon. Fucking unbelievable - or not really what did we expect? Gouranga. I get the same message. No options to choose from, just ‘available online soon’. Sorry to hear that but I'm just glad it's not me going nuts. Gouranga. |
|
|
|
Post by BuzzB on Jun 12, 2020 15:06:11 GMT
I'm getting the following message: "Oops! a general exception has occured, please refer to the system administrator for further details..." me too |
|
|
|
Post by scfc75 on Jun 12, 2020 15:08:56 GMT
Just to make sure, for those who say it’s working fine - are you going to stokecityfc.com and then clicking on ‘buy tickets’ in the top right?
I’m getting the same problem as reported above - error message.
|
|
|
|
Post by Deleted on Jun 12, 2020 15:08:56 GMT
I'm getting the following message: "Oops! a general exception has occured, please refer to the system administrator for further details..." me too Thanks for that. Thought it was just me for a minute. Gives you confidence that they can deal with the demand for streaming doesn't it? |
|
|
|
Post by Deleted on Jun 12, 2020 15:09:10 GMT
All sorted, taken the streams option. Never used before, let's see 😰
|
|
|
|
Post by stokeykez on Jun 12, 2020 15:11:19 GMT
This is what worries me, I go on to select and all I get is "available online soon" within an hour of the announcement. If I opt for the remaining matches streamed on the site am I going to be spending 80 plus minutes trying to log back in because the system gets overloaded.
Never fills me with confidence does stoke city and technology.
|
|
|
|
Post by Deleted on Jun 12, 2020 15:12:34 GMT
Now I can't even log into my account...
|
|
|
|
Post by AlbertTatlock on Jun 12, 2020 15:15:31 GMT
It just appeared and started to work don't ask me how but I've done it now. There's a number you can ring if you can't get sorted 01782367598 not sure if they can help you but that's the number I was given. Good luck everyone. Gouranga. |
|
|
|
Post by chad on Jun 12, 2020 15:17:18 GMT
I'm getting the following message: "Oops! a general exception has occured, please refer to the system administrator for further details..." That’s what I get 😡 |
|
|
|
Post by scfc75 on Jun 12, 2020 15:22:56 GMT
Thanks for that. Thought it was just me for a minute. Gives you confidence that they can deal with the demand for streaming doesn't it? £5.50 per game, for a service that has historically been poor, is far too much. It’s not a lot of money but I just can’t justify giving £50 for something I have no confidence in working. |
|
|
|
Post by towraytek on Jun 12, 2020 15:23:39 GMT
I'm getting the following message: "Oops! a general exception has occured, please refer to the system administrator for further details..." me too me three. |
|
|
|
Post by jwhpotter on Jun 12, 2020 15:25:42 GMT
|
|
|
|
Post by scfc75 on Jun 12, 2020 15:26:10 GMT
Whilst the options are commendable, the club really does need to review and fix its IT problems. I’m not one to criticise them but they’re absolutely appalling in this area.
|
|
|
|
Post by macarisredarmy on Jun 12, 2020 15:27:48 GMT
Site is borked it seems, I also got the 'available soon' option earlier but now have the general exeception error.
|
|
|
|
Post by Paul Spencer on Jun 12, 2020 15:28:18 GMT
It just appeared and started to work don't ask me how but I've done it now. There's a number you can ring if you can't get sorted 01782367598 not sure if they can help you but that's the number I was given. Good luck everyone. Gouranga. So I'd previously rang the ticket office to try and get my issue sorted but they were closed. So I rang the number above and I was told that I needed to ring the ticket office. I'll try the ticket office again on Monday. |
|
|
|
Post by stokeykez on Jun 12, 2020 15:30:28 GMT
Whilst the options are commendable, the club really does need to review and fix its IT problems. I’m not one to criticise them but they’re absolutely appalling in this area. The problem is the club ironically do not seem to have learnt any lessons. With the reliance of IT being at its greatest it really does rely on absolute shit platforms to support its intentions. Might just gamble on radio, ceefax and put the money towards my season ticket next year (although cannot gaurantee it wont go on my golf membership before my arse is back on that scfc seat) |
|
|
|
Post by terryconroysmagic on Jun 12, 2020 15:34:30 GMT
Site is borked it seems, I also got the 'available soon' option earlier but now have the general exeception error. I’m getting the general exception error too! Not great |
|
|
|
Post by stiggerstackle on Jun 12, 2020 15:51:46 GMT
It absolutely beggars belief that a club owned by a global tech-based company has such an utterly wank IT infrastructure.
It genuinely astonishes me.
|
|
|
|
Post by lagwafis on Jun 12, 2020 15:55:55 GMT
I get the same message. No options to choose from, just ‘available online soon’. Sorry to hear that but I'm just glad it's not me going nuts. Gouranga. Same here |
|
