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Post by Not_Nick_H on Jun 17, 2020 12:08:47 GMT
Anyone else willing to bet the 5pm deadline gets extended? (He says hopefully).
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Post by greenhoffsleftboot on Jun 17, 2020 12:42:51 GMT
Are the streams for remaining matches of the season for season ticket holders only? I know I can get audio access via the website, but is there any way I can watch too? If there is, it's not obvious on club website!
(Just had a quick look through all five pages of this thread and I couldn't immediately see this question, so apologies if it has already been asked & answered.)
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Post by Paul Spencer on Jun 17, 2020 13:11:04 GMT
Are the streams for remaining matches of the season for season ticket holders only? I know I can get audio access via the website, but is there any way I can watch too? If there is, it's not obvious on club website! (Just had a quick look through all five pages of this thread and I couldn't immediately see this question, so apologies if it has already been asked & answered.)
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Post by TheTipster on Jun 17, 2020 13:28:21 GMT
I've clicked onto match centre, but can still only see live commentary not live viewing. I'm using a tablet. From what I'm reading on here, there may be more help to come from Stoke
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Post by lagwafis on Jun 17, 2020 13:48:55 GMT
I managed to redeem my code but now get an error screen saying "multiple accounts exist for your email" and can't get any further.
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Post by wolfinsheepsclothing on Jun 17, 2020 13:58:08 GMT
Why does it say we can’t watch Saturday between 2:45 and 5:15???
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Post by stroller on Jun 17, 2020 14:05:18 GMT
Just bloody typical... My stream code 'aint orking. Followed the email instructions on my lap top. Entered the code clicked on redeem The screen went to a blank white page and stayed like that. OK ... I tried to go onto the Stoke web site. Can't find the grey horizontal bar, or the match centre or the guidance screenshots. Anyone out there who can help?
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Post by stroller on Jun 17, 2020 14:06:45 GMT
Tried again .... no success screen, goes straight to MyStoke log in page??? Logged in ... result "status error"
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Post by Malcolm Clarke on Jun 17, 2020 14:11:03 GMT
Are the streams for remaining matches of the season for season ticket holders only? I know I can get audio access via the website, but is there any way I can watch too? If there is, it's not obvious on club website! (Just had a quick look through all five pages of this thread and I couldn't immediately see this question, so apologies if it has already been asked & answered.) You can buy it for a tenner a game
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Post by ange1 on Jun 17, 2020 14:21:44 GMT
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Post by bayernoatcake on Jun 17, 2020 14:24:57 GMT
Why have they left it so late to do this? Like 3 days of chaos?
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Post by stroller on Jun 17, 2020 14:26:53 GMT
Anyone else out there whose stream code 'aint working
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Post by Gob Bluth on Jun 17, 2020 14:31:07 GMT
It looks like most are further along than me.
I've received the code via SMS but not the instructions in the email on how to register it. Any help would be greatly appreciated.
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Post by lagwafis on Jun 17, 2020 14:36:18 GMT
It looks like most are further along than me. I've received the code via SMS but not the instructions in the email on how to register it. Any help would be greatly appreciated. The email may have gone into your junk or spam filter. Mine sends me here where you can enter the code. You need to make sure you enter the code on the device or computer that you plan to watch the streams on. You can't transfer the code to another device once entered. It then asks you to sign in to your account, this is where I'm having problems.
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Post by stroller on Jun 17, 2020 14:37:41 GMT
Please Ignore all my previous panicked cries for help. I've solved the problem..... they had emailed the code to my email but put the stream on my wifes' account. She says I've aged visibly since last Friday, all due to the bloody Stoke City Webb site. She says she's going out come kick off time on Saturday because she's sure the damn steam won't work and couldn't bear to see a grown man reduced to a gibbering wreck and crying like a baby.
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Post by RICH68 on Jun 17, 2020 14:39:08 GMT
Success!!!!! After trying loads of times on my phone I tried the laptop and it works without having to put my code in.
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Post by Paul Spencer on Jun 17, 2020 14:44:36 GMT
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Post by Gob Bluth on Jun 17, 2020 14:45:46 GMT
It looks like most are further along than me. I've received the code via SMS but not the instructions in the email on how to register it. Any help would be greatly appreciated. The email may have gone into your junk or spam filter. Mine sends me here where you can enter the code. You need to make sure you enter the code on the device or computer that you plan to watch the streams on. You can't transfer the code to another device once entered. It then asks you to sign in to your account, this is where I'm having problems. Thank you for the advice. I checked my junk and the account to make sure the email address was correct. Thank you very much for your help, I'm up and running now. I hope you get yours sorted out soon.
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Post by stokieben55 on Jun 17, 2020 14:45:49 GMT
How do get the stream I am a season ticket holder but not sure
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Post by capanna19 on Jun 17, 2020 15:06:44 GMT
I’ve just had an email from Stoke saying the test screen may not be visible until later tonight, incase anyone else is ready throw the laptop at the dog 😩
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Post by Not_Nick_H on Jun 17, 2020 15:30:30 GMT
Sorted. Got a call and email at the same time to split my accounts and generate two streaming codes. Arriving tomorrow hopefully. Now the technical faff to tackle....
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Post by meltonjohn on Jun 17, 2020 15:48:35 GMT
Success!!!!! After trying loads of times on my phone I tried the laptop and it works without having to put my code in. Spent hours yesterday to no avail on my mobile app. As it said you could only download on one device I never bothered with laptop. Hour waiting on phone to be told no help that way. Gave up and emailed Stoketvsupport. Replied this afternoon and told me to try on laptop as app not working. Worked first time, doh!
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Post by Billybigbollox on Jun 17, 2020 17:57:35 GMT
That’s very helpful Paul. I struggled to get my code to activate. There were no instructions sent with the code which came by text. Successfully tested it now though. Hopefully it will all go well Saturday.
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Post by jeycov on Jun 17, 2020 20:12:16 GMT
That’s very helpful Paul. I struggled to get my code to activate. There were no instructions sent with the code which came by text. Successfully tested it now though. Hopefully it will all go well Saturday. yes a big thank you I've just followed this and success I've opted to view the streaming on my iMac - there may be some issues with Apple i.e. iPhones and iPads regarding testing the streaming at the moment We will see
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Post by tonyg6hbq on Jun 17, 2020 20:17:08 GMT
That’s very helpful Paul. I struggled to get my code to activate. There were no instructions sent with the code which came by text. Successfully tested it now though. Hopefully it will all go well Saturday. yes a big thank you I've just followed this and success I've opted to view the streaming on my iMac - there may be some issues with Apple i.e. iPhones and iPads regarding testing the streaming at the moment We will see I’m looking to load mine on a Mac mini I assume that will work. I’ve e mailed them 3x with no reply 🤬 Then stream to my Apple TV device I assume you have it working in safari?
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Post by ab61 on Jun 17, 2020 20:17:09 GMT
Success!!!!! After trying loads of times on my phone I tried the laptop and it works without having to put my code in. Spent hours yesterday to no avail on my mobile app. As it said you could only download on one device I never bothered with laptop. Hour waiting on phone to be told no help that way. Gave up and emailed Stoketvsupport. Replied this afternoon and told me to try on laptop as app not working. Worked first time, doh! Same here. Just couldn’t do it on my phone no matter what. Went on lap top. It all seemed seamless and options were there that weren’t on my phone. WHY ! ?
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Post by stayingupforbigbazza on Jun 17, 2020 21:36:18 GMT
Does anyone know is it best to redeem voucher on a tablet or a laptop as think can only pick one ?? Can you cast the stream from tablet to a TV ??Basically got choice of laptop or tablet.Any ideas.
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Post by stayingupforbigbazza on Jun 17, 2020 21:37:37 GMT
Spent hours yesterday to no avail on my mobile app. As it said you could only download on one device I never bothered with laptop. Hour waiting on phone to be told no help that way. Gave up and emailed Stoketvsupport. Replied this afternoon and told me to try on laptop as app not working. Worked first time, doh! Same here. Just couldn’t do it on my phone no matter what. Went on lap top. It all seemed seamless and options were there that weren’t on my phone. WHY ! ? Dont think stream works on a phone
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Post by stayingupforbigbazza on Jun 17, 2020 22:02:05 GMT
It looks like most are further along than me. I've received the code via SMS but not the instructions in the email on how to register it. Any help would be greatly appreciated. Same here. Had the text but no email
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Post by bertjones on Jun 17, 2020 22:57:55 GMT
You can only watch this on one device.
If the device that you have downloaded on has its history/cookies cleared after, will the streaming still work????
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