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Post by MadridStokie on Feb 11, 2008 17:34:09 GMT
I have been waiting on the phone for over an hour and have slowly got from being 20somethingth in the queue to 7th. However, the office closes at 5.30 pm - will they clear all the calls before they go i.e. will I get answered or have I had it for today ?!
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Post by stokecityscott on Feb 11, 2008 17:34:56 GMT
They will answer are they not open till 7 tonight?
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Post by MadridStokie on Feb 11, 2008 17:38:11 GMT
Maybe I mis-read the Stoke City website, I thought it was only untuil 5.30 pm.
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Post by MadridStokie on Feb 11, 2008 17:40:17 GMT
I checked again - according to the official website they are open until 5.30 pm Mon-Thurs and until 7 pm on a Friday if it is a home match on the Saturday; will this latter rule apply to a midweek match then ?!
I am slowly creeping up the queue still - now 4th - so either people are hanging up or they are answering them.
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Post by markscfc72 on Feb 11, 2008 17:41:58 GMT
spose you might as well wait now and see what happends when you get to number 1, they will prob answer and say sorry were going home now  |
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Post by MadridStokie on Feb 11, 2008 17:47:08 GMT
Thanks a bunch Mark - I would almost consider smiting you (if I had not already Smited Spiderman for the umpteenth time !).
Still 4th in the queue ! ;-)
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Post by Premiership for hutchstokie on Feb 11, 2008 17:47:34 GMT
Wouldnt surprise me how they run the shop and ticket office!!!
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Post by stokecityscott on Feb 11, 2008 17:48:49 GMT
Wouldnt surprise me how they run the shop and ticket office!!! nothing wrong with how its run now. |
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E-man
Youth Player
Posts: 277
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Post by E-man on Feb 11, 2008 17:52:41 GMT
been 12th for about 20 mins now!
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Post by stokecityscott on Feb 11, 2008 17:54:20 GMT
Prob pissed off home now, but i would say they would of been told do overtime
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Post by MadridStokie on Feb 11, 2008 18:01:48 GMT
I have been 4th for about 20 mins too ???
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Post by stokecityscott on Feb 11, 2008 18:03:51 GMT
looks like there shut?
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Post by MadridStokie on Feb 11, 2008 18:07:16 GMT
I will give it 5 more minutes - the phone bill is costing me a bomb - it is my home phone ;-( and see if ian1965 has made any progress !
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Post by MadridStokie on Feb 11, 2008 18:15:37 GMT
Well I am going to give up - I cannot believe that I would really be stuck at 4th in the queue for over 30 minutes (which I now have been).
If they are not going to answer calls after a certain time they should clear the queue so that I do not waste further money holding for an answer that I am not going to get. Or they should post a message saying that if you are still queuing after 5.30 that you should hang up as it is not going to be answered.
I am not a happy bunny !
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Post by stokecityscott on Feb 11, 2008 18:17:21 GMT
Do you know anyone in Stoke who could get them?
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E-man
Youth Player
Posts: 277
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Post by E-man on Feb 11, 2008 18:18:36 GMT
I am now 9 bloody hell!
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Post by stokecityscott on Feb 11, 2008 18:20:36 GMT
Maybe cause people are hanging up. |
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Post by richgit on Feb 11, 2008 18:21:42 GMT
IM 40
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Post by MadridStokie on Feb 11, 2008 18:22:18 GMT
ian1965 - I thiink you will find it is because people are hanging up e.g. me.
Stoke-fan-23 : I can get to the ground tomorrow so in addition to queing for 1hr 30 mins on the phone I will enjoy a 1 hour wait to get tickets for me and my son. At least the weather forecast is good ! :-)
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Post by stokecityscott on Feb 11, 2008 18:23:23 GMT
ian1965 - I thiink you will find it is because people are hanging up e.g. me. Stoke-fan-23 : I can get to the ground tomorrow so in addition to queing for 1hr 30 mins on the phone I will enjoy a 1 hour wait to get tickets for me and my son. At least the weather forecast is good ! :-) Thats ok then get there nice and early |
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Post by Spiderman on Feb 11, 2008 18:23:35 GMT
It may surprise some people to know that the staff at the ticket office have lives too and may want to go home to their families when their workday is over.
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Post by stokecityscott on Feb 11, 2008 18:24:27 GMT
It may surprise some people to know that the staff at the ticket office have lives too and may want to go home to their families when their workday is over. Sorry dont understand that CHAV |
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Post by MadridStokie on Feb 11, 2008 18:30:17 GMT
Spiderman - they should have a process for dealing with people in the queue on the telephone when they pack up and go home.
I do not expect them to wait all night and I appreciate they have lives and families etc. but why keep us hanging on the phones telling us we are 4th in the queue etc. when we are not going to get answered.
I will smite you again sir as soon as the hour is up since I last smited you !
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Post by BiddulphStokie on Feb 11, 2008 18:47:40 GMT
has anybody got through?
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Post by richgit on Feb 11, 2008 18:50:26 GMT
im 9th
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Post by richgit on Feb 11, 2008 18:51:47 GMT
make that 8th
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