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Post by BuckRogers on Aug 22, 2019 10:50:14 GMT
Anyone else had a refund from the QPR match? Just had my letter this morning.
£27 put on my season ticket, spend in shop or go towards next year's season ticket 😢
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Post by Dresden_scfc on Aug 22, 2019 10:52:37 GMT
Anyone else had a refund from the QPR match? Just had my letter this morning. £27 put on my season ticket, spend in shop or go towards next year's season ticket 😢 Whats the refund? Because we were shit? |
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Post by sheikhmomo on Aug 22, 2019 10:53:31 GMT
Anyone else had a refund from the QPR match? Just had my letter this morning. £27 put on my season ticket, spend in shop or go towards next year's season ticket 😢 I can't imagine that's even legal. |
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Post by owdestokie2 on Aug 22, 2019 10:56:05 GMT
Anyone else had a refund from the QPR match? Just had my letter this morning. £27 put on my season ticket, spend in shop or go towards next year's season ticket 😢 Email a complaint to the club and copy the Supporters Council. IMHO. A disgraceful outcome for all affected |
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Post by Paul Spencer on Aug 22, 2019 10:58:38 GMT
Anyone else had a refund from the QPR match? Just had my letter this morning. £27 put on my season ticket, spend in shop or go towards next year's season ticket 😢 I can't imagine that's even legal. Yeah if you bought a ticket to go to the cinema and due to at fault at that cinema, you weren't able to get in to watch the film until 30 minutes of it had already been screened, they couldn't refund you by giving you a ticket to watch another film. They'd HAVE to refund you in money. |
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Post by Deleted on Aug 22, 2019 11:00:07 GMT
Didn't most people miss the first 20/30 minutes?
I suppose you could argue you getting £27 worth of merchandise for £9 worth of football.....
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Post by Paul Spencer on Aug 22, 2019 11:03:58 GMT
Didn't most people miss the first 20/30 minutes? I suppose you could argue you getting £27 worth of merchandise for £9 worth of football..... What if you don't ever buy merchandise from the club shop (I don't), then it isn't worth anything. |
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Post by LankyPotter on Aug 22, 2019 11:05:11 GMT
We really are the most tinpot football club in the english football league.
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Post by Deleted on Aug 22, 2019 11:06:18 GMT
Didn't most people miss the first 20/30 minutes? I suppose you could argue you getting £27 worth of merchandise for £9 worth of football..... What if you don't ever buy merchandise from the club shop (I don't), then it isn't worth anything. Then it's obviously rubbish. But for those that do I guess they'll be happy..... |
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Post by Paul Spencer on Aug 22, 2019 11:11:11 GMT
What if you don't ever buy merchandise from the club shop (I don't), then it isn't worth anything. Then it's obviously rubbish. But for those that do I guess they'll be happy..... If everybody was simply given the £27 in money, then the people who wanted to spend it in the club shop, could do anyway, couldn't they? And it's also means it's not rubbish for the ones that don't. |
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Post by Deleted on Aug 22, 2019 11:23:07 GMT
Then it's obviously rubbish. But for those that do I guess they'll be happy..... If everybody was simply given the £27 in money, then the people who wanted to spend it in the club shop, could do anyway, couldn't they? And it's also means it's not rubbish for the ones that don't. Would it be £27 physical cash though? My season ticket in the East Stand was £399 so £17 a game. But of course I get your point...... |
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Post by Deleted on Sept 5, 2019 6:01:48 GMT
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Post by Stokyo on Sept 5, 2019 6:51:22 GMT
Didn't most people miss the first 20/30 minutes?I suppose you could argue you getting £27 worth of merchandise for £9 worth of football..... Lucky gits, my eyes need a refund from watching that shower. |
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Post by FranktheRabbit on Sept 5, 2019 7:26:46 GMT
You lot will moan about anything!
Give it a fucking rest FFS!
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Post by jeycov on Sept 5, 2019 7:31:07 GMT
Surely give the opportunity to have a “credit note” for a future away game ticket?
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Post by chigstoke on Sept 5, 2019 7:37:47 GMT
You lot will moan about anything! Give it a fucking rest FFS! Well when you've paid good money for a season ticket, and then then you can't get in for 20-30 mins, you'd rightly be a bit miffed wouldn't you? And then for the club to give you the sum on the card to spend in the club shop or on next seasons card is a bit crap. If you don't want anything from the shop, then you've got to wait till next year to spend it.
Just give them the cash.
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Post by sheikhmomo on Sept 5, 2019 7:42:33 GMT
You lot will moan about anything! Give it a fucking rest FFS! Do you actually go to games? |
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whakka
Youth Player
Posts: 322
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Post by whakka on Sept 5, 2019 7:45:48 GMT
You have to question why a lot of you bother with the club.whatever the club does it's not enough miserable gits
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Post by FranktheRabbit on Sept 5, 2019 7:51:39 GMT
You lot will moan about anything! Give it a fucking rest FFS! Well when you've paid good money for a season ticket, and then then you can't get in for 20-30 mins, you'd rightly be a bit miffed wouldn't you? And then for the club to give you the sum on the card to spend in the club shop or on next seasons card is a bit crap. If you don't want anything from the shop, then you've got to wait till next year to spend it.
Just give them the cash.
Not really, they have given a full refund when people generally only missed 25/30mins. Plus...there are people who would of used different payment methods, card, cash, finance...it would turn into a fucking mess. It's just a simple way of the club saying sorry, you would of spent the money on football anyway, they're putting it towards a game next season. Nobody was even expecting a refund....when they give fans one in whatever form....they fucking moan. |
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Post by FranktheRabbit on Sept 5, 2019 7:53:01 GMT
You lot will moan about anything! Give it a fucking rest FFS! Do you actually go to games? Err....Yes?....your point? |
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Post by RF10 on Sept 5, 2019 7:54:18 GMT
Unfortunately mistakes or technical issue like this can arise at any time with any business using non cash methods.
The club appear to have acted on mistake caused and at least refunded monies. A lot more than I have received in the past for issue like this happening.
Unfortunately when technology goes belly up it causes huge problems. See Natwest last week when no wages were able to be paid due to online systems going down making people go overdrawn in some cases.
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Post by nottsover60 on Sept 5, 2019 7:59:44 GMT
Read the article before criticising the club. This is a good will gesture by the club for a problem not of their creating. The responsibility lies with the ticketing firm who didn't load the cards properly and happened to ALL the clubs that they supply. Stoke could have just said " Not our fault". I wonder if the other clubs also offered a refund? The refund can be used against another ticket on the card as well not just in the shop. Why are so many of our own fans who are treated well by the club so quick to moan and criticise?
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Post by sheikhmomo on Sept 5, 2019 8:04:13 GMT
Do you actually go to games? Err....Yes?....your point? Maybe someone can stop you going in for half an hour against Bristol and see if you have a chub about it? |
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Post by FranktheRabbit on Sept 5, 2019 8:12:43 GMT
Err....Yes?....your point? Maybe someone can stop you going in for half an hour against Bristol and see if you have a chub about it? I'd be pissed at the time yes but shit happens momo, I'd get over it, like a lot of fans have....and the club have given a refund for something that wasn't their fault. |
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Post by mattyd on Sept 5, 2019 10:45:53 GMT
Maybe they should deduct a weeks wages from the players...They missed the game for 90 mins.
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Post by marylandstoke on Sept 5, 2019 16:47:19 GMT
And the refund for those of us who paid SCFC for broadcast games last season?
Can’t even get them to reply to an email at present.
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