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Post by Big Al on May 26, 2008 7:46:14 GMT
im about to move and have sky at the min but i was wondering if virgin media is any good
can any of you kind chaps (and chapasses) shed some light on it for me
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Post by powchirper on May 26, 2008 7:56:03 GMT
If its Sky broadband you're on about my mate had it and now wishes he was back with his old provider. I use Virgin and in the time i've had it its never let me down. PS, Or as a grumpy fucker from Ilford would say "who cares"  |
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Post by Big Al on May 26, 2008 8:15:22 GMT
its really the whole package im thinking of with us being in the prem now and setanta and sky sports etc etc
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oldpaddock
Academy Starlet
Pride Of The Potteries
Posts: 205
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Post by oldpaddock on May 26, 2008 8:25:14 GMT
I'd stear clear of sky broadband, I have Sky TV but wouldn't touch the broadband, it might of changed now, but just over 12 months ago I ordered it as it seemed like a good deal!
3 months after going 'live' i still had no connection and lost count how many times I had to phone customer support and speak to someone from another country costing me around £60 in call costs and they still didnt sort the problem, they blamed BT and everyman and his dog!!
Eventually I told them stick the broadband and then it took me around 6 weeks for them to firstly accept this and then to remove their marker off my line enabling me to go with someone else!
They might of changed but me personally I would advise anyone thinking about it to steer clear
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tony10
Youth Player
Posts: 427
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Post by tony10 on May 26, 2008 9:08:24 GMT
i had sky broadband about 12 moths ago, and like the others had major problems. after a series of complaints to sky they told me that they would terminate my broadband if i get sky tv turned off first. so thats what i did. think they were trying to push me into a corner but it didnt work. i made a complaint to offcom and then i applied for virgin. ive got to be honest its great. the broadband is excellent and the tv package which i have, i get setanta sports for free. i pay £30 pm for broadband and tv package.
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Post by stokiematt on May 26, 2008 9:20:45 GMT
the tv is naff for virgin nothing but trouble.
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Post by snsstokie on May 26, 2008 9:23:25 GMT
Hey Big Al, I work for the (much vilified!!) Sky broadband and we are actively trying to ensure that the provisioning problems mentioned above do not occur anymore, and that if there is likely to be a problem with the broadband product the customer is warned about this up-front before going ahead and placing the order.
Also, over the last 12 months there has been a lot of work to iron out problems in the process so now if you choose to go with Sky again touch wood there is a much lower chance of your order having problems.
I may be able to help see if you're likely to suffer problems with a Sky BB order, I've sent you a PM.
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Post by Miniman on May 26, 2008 9:34:11 GMT
Have Sky TV, Virign Broadband....possibly not Sky Broadband though, my mate ahd to re-wire his house becasue they told him all the wires in mhis ethernet ports weren't working, BUT they just hadn't given him any internet really!!!
cheeky beggars!! Virgin media is pretty bad but Sky V is amazing. Go for that and subscribe to Setanta...
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Post by Mason_Stokie on May 26, 2008 10:53:15 GMT
Swapped from Orange to Sky Broadband a couple of months back.
went for the mid package that is £5 a month.
Had 0 problems with it. Use it for a few hours a day and it has never been down.
Get a decent rate of 7Mb download from my desktop and 4.5Mb from wireless.
Would definitely recommend.
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Post by tampon on May 26, 2008 11:00:52 GMT
Virgin is excellent, I had problems when it was NTL but since the takeover everything has been great. Broadband is tops and the tv is good, only problem is the HD service... subscribed to that but still waiting for other HD channels, not costing me anything extra though so not too bothered.
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Post by Funky on May 26, 2008 11:06:08 GMT
Ahem, you can get cracked NTL (Now Virgin?) boxes but you can't get a cracked Sky box that I know of.
All channels for free on a cracked NTL box.
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krazy
Youth Player
Posts: 359
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Post by krazy on May 26, 2008 11:20:50 GMT
Been with ntl/Virgin for about 3 years now. Had some problems, specfically around the Virgin on demand service but that now seems sorted. I've said before that when its working, Virgin is very good - when it goes wrong their service is pretty poo! Also, depending on what you want, the HD service is still crap hence why I am going to go to Sky eventually if this does not change.
Still think its horses for courses though with no stand out winner as it comes down to preference and personal experience
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Post by markscfc72 on May 27, 2008 2:44:37 GMT
had sky Tv and boradband for about 18 months never had any problems
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