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Post by tazi on Feb 12, 2008 18:12:38 GMT
To cut a long story short i booked and then went to stay in a cottage that was pretty remote.
It advertised in the brochure that there was a pay-phone "in which there was" but unfortunately this did not work all throughout our stay. We relied upon the landline working "due to the possibility that our daughter due to a serious condition could have being taken poorly" and never thought of questioning whether or not it did prior to us holidaying there. Would we have a case in claiming back the ammount of the cost of our holiday along with our expenses incurred because quite simply we could not settle and surely they have failed to meet one of their main obligations?.
Thank you in advance.
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bert
Youth Player
Posts: 372
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Post by bert on Feb 12, 2008 18:40:33 GMT
if it was that bad, why did you stay for the duration?
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Post by tazi on Feb 12, 2008 18:42:41 GMT
Was around 150 miles away and we only went for the weekend as it was and that was after we arrived at 7pm on the Friday evening.
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Post by Deleted on Feb 12, 2008 23:34:59 GMT
In short the answer is no.
They have no responsibility to maintain the upkeep of a payphone - that is presumably the owner of the place or BT.
Either of those will just apologise for the inconvenience caused.
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Post by mumf14 on Feb 12, 2008 23:44:01 GMT
No because your argument and claim is false.
Why....Because you stayed there for the duration.
You could and would have come home if what you are saying is true.
I'm not suggesting you are lying...far from it...but your claim would be deemed so in law.
There was a phone in the premises as advertised.
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Post by A-teen_six_T3 on Feb 13, 2008 3:54:35 GMT
I suppose it's a bit like getting a steak, eating it all then complaining it wasn't cooked and expet your money back.
I'm not saying it's right that you won het any refund but...
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