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Post by stokie25 on Mar 16, 2009 9:43:31 GMT
Just to let you know, There is a problem with scfcdirect online season ticket sales/renewals. I have just rang the ticket office and they ask for you to leave it about an hour or so. Just to save you the extortionate cost of ringing them and in case you thought it was a problem with your PC like i did  |
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Post by Laughing Gravy on Mar 16, 2009 9:47:24 GMT
Thanks mate.
Just about to chuck it through the window.
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Post by stokie25 on Mar 16, 2009 9:49:44 GMT
no real surprise that there are problems with scfcdirect, eh? There's probably 4 ST holders trying to renew and it's gone into meltdown |
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Post by Ron Jeremy on Mar 16, 2009 10:10:39 GMT
This site is probably overloaded, everybodys trying to get the best seats for our second season back in the best league in the world
Goarnnnnnnnnnnn Stoke
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Post by Big J on Mar 16, 2009 10:24:20 GMT
Well if you renew your current seat is unavailable amirite, so you can renew your current ST seats at any time during this period?
So theres no rush.
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Post by stokie25 on Mar 16, 2009 10:29:21 GMT
yes mal...you are right, but i need to buy ours before i spend the money  |
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Post by Big J on Mar 16, 2009 10:30:33 GMT
Aye, gonna wait til the rush has died down a bit before i renew mine.
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Post by Lakeland Potter on Mar 16, 2009 11:38:11 GMT
Stokie 25, what was your problem exactly? I got into the system ok, selected my seat, confirmed my address details and entered the payment details. Everything was fine up to that point and then it told me an error had occurred in processing the transaction. Before anyone says anything - yes there IS enough money in my account! ;D
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Post by stokie25 on Mar 16, 2009 11:44:00 GMT
Stokie 25, what was your problem exactly? I got into the system ok, selected my seat, confirmed my address details and entered the payment details. Everything was fine up to that point and then it told me an error had occurred in processing the transaction. Before anyone says anything - yes there IS enough money in my account! ;D i t let me get as far as 'pay now' then this...... www.scfcdirect.com/boxoffice/checkticket.aspxso i rang to renew over the phone and the woman at the TO said rather sharply 'the servers down, leave it an hour' then put the phone down......thanks for that duck |
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Post by Lakeland Potter on Mar 16, 2009 11:48:39 GMT
Different message to what I got. Never mind, we like a bit of variety! I tried twice - I just hope they haven't debited my account twice. I rang the office and got a message saying they would ring me back - so at least it will cost them.
Why is it so much easier to donate to Rory's charity bike ride or to Red Nose Day than it is to buy a Stoke City season ticket?
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Post by stokie25 on Mar 16, 2009 12:01:40 GMT
Lakeland, if you need to ring back try, ring 01782 592202! It is the ticket office and avoids the 0871 phone charges |
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Post by Lakeland Potter on Mar 16, 2009 12:07:00 GMT
I did ring on that number and I used the free credit on my phone so it cost me nowt! ;D
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Post by Laughing Gravy on Mar 16, 2009 12:14:21 GMT
scfcdirect like my arse! Been trying all morning but the servers been down Then when I get in it will only allow me to renew my ST and doesn't link my ticket to my 2 kids! I then tried to register in their individual names but as they don't have an email address I used mine and it just kept "finding" my account all the time so wouldn't let me register them. In the end I phoned the ticket office. It was answered in seconds and within 3 minutes I was 700 notes lighter having been dealt with by the nicest bloke you could wish to speak to. So much for technology |
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Post by lordeffinghamhunt on Mar 16, 2009 12:15:44 GMT
Go down the ground and pay in cash like I did. Moan moan moan moan thats all you ever do.
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Post by danpotter on Mar 16, 2009 12:19:13 GMT
Well I'm going to wait for the rush to die down. Don't get paid until 24th anyway so no hope of getting it before then.
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Post by stokie25 on Mar 16, 2009 12:22:29 GMT
Moan moan moan moan thats all you ever do. pot and kettle, lord |
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Post by Laughing Gravy on Mar 16, 2009 12:26:19 GMT
Go down the ground and pay in cash like I did. Moan moan moan moan thats all you ever do. Me chauffeur didn't turn up for work this morning so I was Knackered. |
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Post by stokie25 on Mar 16, 2009 12:27:39 GMT
just rang myself, LG...he is a nice bloke, dunno how he got a job there...he must be new |
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Post by BoothenenderGaz on Mar 16, 2009 12:29:31 GMT
I get the message:
"There are currently no season tickets to select"
I'll leave it a couple of days and renew mine at the ground if unsuccessful
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Post by RAF on Mar 16, 2009 12:32:47 GMT
Looks like the newly installed twat filter is working a treat then! H |
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Post by th05 on Mar 16, 2009 13:36:51 GMT
Cheers I was wondering why that hopeless thing wasn't working AGAIN.
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Post by redgate on Mar 16, 2009 14:04:47 GMT
I get the message: "There are currently no season tickets to select" I'll leave it a couple of days and renew mine at the ground if unsuccessful same here mate nothing on season tickets page |
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Post by lesleystoke on Mar 16, 2009 16:47:46 GMT
Yeah i tried twice this morning and it said could'nt acctivate it' so just tried again and still
nothing so rang tic office and she could'nt find us on computer' then aft waiting on hold 10 min was told
did u try this morning on line( yes ) well it went thru' so i bloody hope it hasn't gone thru twice.
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Post by Lakeland Potter on Mar 16, 2009 16:58:55 GMT
My screen showed transaction failed twice this morning but this afternoon my purchase "history" showed that a season ticket had been bought today. No confirmation by email so I rang the ticket office and he confirmed a ticket had been bought but said I would have to check my bank account to check that it hadn't been debited twice.  |
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Post by DannyStokie on Mar 16, 2009 17:31:52 GMT
Did mine this afternoon went through fine.
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Post by stokie25 on Mar 16, 2009 17:33:27 GMT
Did mine this afternoon went through fine. you must be 'the special one'...try getting some home shirts off there while you're on a roll |
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Post by DannyStokie on Mar 16, 2009 17:35:18 GMT
even though im 17 in july, still only charging me £169 on their, im well pleased right now, wach them call me in a few days "err we are going to need that extra £90" ;D
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Post by robin1302 on Mar 16, 2009 18:45:10 GMT
Lakeland, if you need to ring back try, ring 01782 592202! It is the ticket office and avoids the 0871 phone charges I always try that but it always keep's just ringing out.  |
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Post by stokie25 on Mar 16, 2009 18:52:56 GMT
Lakeland, if you need to ring back try, ring 01782 592202! It is the ticket office and avoids the 0871 phone charges I always try that but it always keep's just ringing out. it must be a line not on the hunt group. It rang for ages on me, but they answered after a couple of minutes. Perservere, it doesn't cost to let it ring but it costs a small fortune to be on hold to the o8 r-i-p-o-f-f line |
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