Mobile Phone Help

[swampySCFC]

My daughter has broken her phone after 10 months of a 24 month contract. Unfortunately she doesnt have insurance and Orange wont replace.

Can she just buy a phone that the Orange SIm will work in or does it need to be supplied by Orange?

[tom1potter]

any unlocked phone will work mate or any phone that is Orange compatible whether it be a spare contract phone or a pay as you go phone and it doesnt have to come direct from Orange!

[stokieboy1]

Swampy was your daugter on contract, i work in the carphone warehouse and im deputy manager?
I shudnt be sayingg this.
If she was, and it was a genuine mistake how shes broken it (not like she has stamped on it becuase she wanted an upgrade)
The contract will give your daughter a new phone if you ask them, it might not happen the first time, ask them 2 or 3 times, they will trust me.

[Mickstoke]

if you ring orange they will replace your phone but you have to pay 30quid and pay 6quid a month for 4 months insurance! after the 4 months you can cancel it!

[swampySCFC]

Cheers lads. It was a genuine breakage. She has one of those where the front slides up and the mechanism has broken (probably through overuse)

I tried throwing my weight around and telling them without a new phone she couldnt use it properly and therefore fulfil the contract and Id be going to another provider if they dont sort it etc , all to no avail.

I even asked if we could pay for a new phone from them but they said they dont sell them!!!!!!!

At that point I thought fuck em

[Silverdale]

Jan 10, 2009 14:03:13 GMT @stokieboy1 said:

Swampy was your daugter on contract, i work in the carphone warehouse and im deputy manager?
I shudnt be sayingg this.

Did you spell everything correctly on Your CV to get this position?

Or do you just speak text?

[Ron Jeremy]

any phone will work m8, aslong as its unlocked

[Chris]

What Gary said