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Post by Oatcake Andy on Nov 25, 2008 17:51:51 GMT
A lot of people post on here in frustration when the ticket get it wrong so I thought I'd post when they got it right. I spent 15 minutes in the queue to book a Newcastle ticket and got 10 seconds into actually talking to the operator when the line went dead. Suffice to say the language got a little blue at my end. Then 2 minutes later the phone goes and its the ticket office ringing me back and asking me if we had got cut off. They sorted out my Newcastle ticket within 2 minutes. This most helpful lady also talked me into getting 2 Derby tickets when I explained that my wife was 8 months pregnant and I'd only go if we could get an aisle seat. She laughed, said she was in the Boothen End at 8 months pregant and getting an aisle seat was a very good idea. Sorted us out for 2 tickets in Block 8, aisle seats. Now thats what I call service. Thankyou, duck, whoever you were  |
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Post by mcscooby on Nov 25, 2008 19:32:32 GMT
I bought 12 tickets today for the Derby game after not being able to get through yesterday....queued for about 20 mins but the girl on the phone was great! Very helpful and efficient.
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Post by fcstoke on Nov 25, 2008 21:47:06 GMT
When we spoke to the guy in the ticket office yesterday, he even knew that it took exactly 42 minutes to drive to our house from the stadium. That was wierd!!
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Post by McLovin on Nov 25, 2008 23:32:22 GMT
Jesus they'll be giving out freebies next!
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Post by Oatcake Andy on Nov 27, 2008 19:23:02 GMT
Andy...hope your missus at 8 months pregnant then isn't going to mind the stairs up to John Smiths Upper! I'll be asking on Saturday about whether there is a lift! |
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Post by stokie25 on Nov 27, 2008 19:33:22 GMT
they were EVER SO helpful today when i went down...couldn't fault them, to be fair, and i'm the first to rip into em....the guy who served me even had the faintest sense of humour.....i know ???
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Post by Oatcake Andy on Nov 27, 2008 19:38:14 GMT
When we spoke to the guy in the ticket office yesterday, he even knew that it took exactly 42 minutes to drive to our house from the stadium. That was wierd!! Nope, that's pure scary  |
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Post by mark71 on Nov 27, 2008 19:38:57 GMT
Andy if you give the club a ring and explain the situation they'll sort you out a pass to use the lift. there are quite a few old un's in the upper tier who use the lift, unfortunately I've got a few years left in my legs before i get to that stage ;D.
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Post by stokelad2007 on Nov 27, 2008 20:08:28 GMT
they have got a lift at newcastle,but the fuckers wouldnt let me use it even though i had broke my foot 3 days before going there,took me 40mins get up the stairs,,,steward said it was for disabled only???
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