I sent this to the club and they replied

[kevkj]

Im having a good day ;D

To: Matchday
Cc: [e-mail]
Subject: [e-mail] - Email found in subject - Matchday Profit and expereience



Dear Tony and whoever.

I would like to put to you several ideas that will both improve club profitability and the general matchday experience of the supporter.

The concourses on the Seddon and Boothend are very narrow and easily overcrowded at half time.Groups gather and large crushes at the food and drink outlets deter a lot of people from purchasing.

More outlets are needed.Crush barriers are needed to assist orderly queuing rather than the current scrum.

Whilst toilets are big enough in floor area, the entry and exits are not and need widening thus preventing queues on the concourse.

Mobile alcoholic drinks carriers should be employed (Barrel Back Packs)


The next issue is smoking,whether we like it or not large groups smoke on the concourse and in the toilets.

Surely it is in everyones interest to open the gates at half time and let the smokers outside into cordoned areas.


This will alleviate several problems,


1 The smokers will be happy and not contravening ground laws

2 The non-smokers will be happy on the concourse smoke free.

3 Smokers being outside will create more space on the concourse.


Pre match, half time and fulltime drinking areas must be improved.

Currently the Power League,Hem Heath CC and the Harvester are ram packed as are most the pubs within 2 miles of the ground.

These people are lost to Stoke City and the £1000s they spend in the pub

Why Stoke City charge for entry to delilahs is beyond me,they gain a few quid on entry but lose £1000s on lost alcohol sales by people put off by entry charge.

Alcoholic drink in the ground is far to expensive and very poor quality.

These supporters must be encouraged into the ground to spend their money on a quality drink at a cheaper price.

I have a lot more ideas but wont go into all of them now ,unless you want to employ me lol.

Regards Kevin Smith (season ticket holder)

Hi Kevin



Thank you very much for your e-mail, I welcome your suggestions, there are a number of things we are looking at, I will keep your suggestions in mind.



Regards

Margaret Stringer

P.A. To:

Tony Scholes; Chief Executive Stoke City Football Club

[salopstick]

Margaret always replies quick, whether anything gets done is another matter

[ManderBeast]

OH the Sincerity of the reply is first rate!

[kevkj]

At least they replied though,things are looking up lol.

[daverichards]

Kev: I'd email the fans forum and ask them to "follow up" your suggestions .

the easiest way to improve the concourse would be to build the food outlets onto the outside , and remove the existing ones , and install queue barriers like those at the Richo , this would vastly increase the size .

[stokeace60]

why not have people walking around the perimiter of the ground whilst the match is on wearing flourescent hi viz vests,selling pop and crisps?...................................lol

[gazelle]

I rang my mate today and he answered. The wonders of technology.

[kevkj]

Oh Gazelle i like you ,please stay ,

I always wanted my very own ****.

[kevkj]

Silly me forgot to say.

Stop lieing,everyone knows you have no mates.

[gazelle]

Jul 14, 2008 20:47:00 GMT kevkj said:

Oh Gazelle i like you ,please stay ,

I always wanted my very own ****.

Don't forget you're in my keep-net after taking a big bite at the bait on the other thread. If I let you back into the pond do you promise not to make such a tit of yourself again?

[Juan Kerzhoff]

I have a lot more ideas but wont go into all of them now ,unless you want to employ me lol.

I love the complementary lol at the end have some K son.

ps Do you own a garage or have you ever recided in the Chell Heath area?

[kevkj]

No mate Stone ,now Stafford.

Brother lived in Turnhurst Road estate ,although dont think thats Chell.

Now he just drinks Newchapel club dry.

[Juan Kerzhoff]

Ahhh fair play to your Bro though can't fault his enthusiasm