|
|
Post by newsteadst3 on Jan 3, 2022 11:02:03 GMT
Nice and busy ahead of today's game, but staff were brilliant, kept it moving polite and friendly and enough tills on. Well in to the staff.
|
|
|
|
Post by bullring on Jan 3, 2022 11:09:49 GMT
Nice and busy ahead of today's game, but staff were brilliant, kept it moving polite and friendly and enough tills on. Well in to the staff. Nice positive post credit where credits due well said |
|
|
|
Post by wuzza on Jan 3, 2022 11:19:17 GMT
Well done for posting this - makes a nice change from the standard moaning , whinging and general feet stamping spoilt child tone of the message board.
|
|
|
|
Post by heworksardtho on Jan 3, 2022 11:32:34 GMT
Nice and busy ahead of today's game, but staff were brilliant, kept it moving polite and friendly and enough tills on. Well in to the staff. Buy one get 5 free 🥳 |
|
|
|
Post by RF10 on Jan 3, 2022 11:36:22 GMT
If you didn't post this I would have missed the game. Genuine thought it was 7.45pm kick off.
You should proud of yourself you've now upset my Mrs after I told her we are no longer going out and probably ruined my day.
|
|
|
|
Post by scfcwebby on Jan 3, 2022 11:39:15 GMT
If you didn't post this I would have missed the game. Genuine thought it was 7.45pm kick off. You should proud of yourself you've now upset my Mrs after I told her we are no longer going out and probably ruined my day. I double checked yesterday or I would have been turning up at 7 today ready for a 7.45 kick off  |
|
|
|
Post by heworksardtho on Jan 3, 2022 11:58:13 GMT
If you didn't post this I would have missed the game. Genuine thought it was 7.45pm kick off. You should proud of yourself you've now upset my Mrs after I told her we are no longer going out and probably ruined my day. I double checked yesterday or I would have been turning up at 7 today ready for a 7.45 kick off Gloryhunter, a proper Stoke fan would know the kick off time 😉🥳 |
|
|
|
Post by scfc75 on Jan 3, 2022 12:00:42 GMT
If you didn't post this I would have missed the game. Genuine thought it was 7.45pm kick off. You should proud of yourself you've now upset my Mrs after I told her we are no longer going out and probably ruined my day. Saido Berahino likes this |
|
|
|
Post by Deleted on Jan 3, 2022 13:18:06 GMT
I double checked yesterday or I would have been turning up at 7 today ready for a 7.45 kick off Gloryhunter, a proper Stoke fan would know the kick off time 😉🥳 I was once half way to Notts County, turned on the radio and news of our goal came on. Typical we won 2-0 |
|
|
|
Post by stantheman on Jan 3, 2022 13:37:25 GMT
Gloryhunter, a proper Stoke fan would know the kick off time 😉🥳 I was once half way to Notts County, turned on the radio and news of our goal came on. Typical we won 2-0 I once drove all the way to Ewood Park, to find our game had been called off that morning due to a waterlogged pitch! |
|
|
|
Post by Deleted on Jan 3, 2022 13:39:20 GMT
I was once half way to Notts County, turned on the radio and news of our goal came on. Typical we won 2-0 I once drove all the way to Ewood Park, to find our game had been called off that morning due to a waterlogged pitch! You had a day out in Blackburn to be fair...ouch |
|
|
|
Post by Eggybread on Jan 3, 2022 14:01:41 GMT
Nice and busy ahead of today's game, but staff were brilliant, kept it moving polite and friendly and enough tills on. Well in to the staff. Isn't that just what is expected? Its like praising a taxi driver for taking you home. |
|
|
|
Post by newsteadst3 on Jan 3, 2022 14:05:18 GMT
Well it is but we soon moan if they didn't do there job and there's plenty that don't
|
|
|
|
Post by 36dd on Jan 3, 2022 14:11:43 GMT
Spoke to mark on the phone this morning as I had to swap my lads ticket because I’m isolating from covid (he lives with his mum& we haven’t been in contact).
Very helpful and even rang me back to make sure I had gotten my email with my lads new ticket.
I’m guessing the ticket office is under the cosh atm with similar situations, but Mark dealt with it swiftly.
|
|
|
|
Post by Deleted on Jan 3, 2022 15:11:38 GMT
Spoke to mark on the phone this morning as I had to swap my lads ticket because I’m isolating from covid (he lives with his mum& we haven’t been in contact). Very helpful and even rang me back to make sure I had gotten my email with my lads new ticket. I’m guessing the ticket office is under the cosh atm with similar situations, but Mark dealt with it swiftly. They are in general really helpful I find . Credit where due |
|
|
|
Post by greenman on Jan 3, 2022 20:58:38 GMT
They are much better now that the crowds are much smaller.
|
|
|
|
Post by bayernoatcake on Jan 3, 2022 21:02:37 GMT
I think they actually listened to the criticism and learned. In the last 5 years really they’ve generally been excellent.
The thought of going there used to fill me with dread but now it’s a breeze. Which yes is how it should be. But it wasn’t always that way and as we’ve seen with other aspects of this club, they can be hard of hearing. So to see one aspect, listen, learn and change is great imo.
|
|
|
|
Post by theonlooker on Jan 3, 2022 21:04:45 GMT
I think they actually listened to the criticism and learned. In the last 5 years really they’ve generally been excellent. The thought of going there used to fill me with dread but now it’s a breeze. Which yes is how it should be. But it wasn’t always that way and as we’ve seen with other aspects of this club, they can be hard of hearing. So to see one aspect, listen, learn and change is great imo. The Ticket Office manager is excellent. Young, full of ideas, open to genuine change and able to drive that change. Every dealing I've had with him either in person or on social media has been professional and generally excellent. Like Anthony Emmerson on the customer service side, a credit to the club. |
|
|
|
Post by bayernoatcake on Jan 3, 2022 22:30:00 GMT
I think they actually listened to the criticism and learned. In the last 5 years really they’ve generally been excellent. The thought of going there used to fill me with dread but now it’s a breeze. Which yes is how it should be. But it wasn’t always that way and as we’ve seen with other aspects of this club, they can be hard of hearing. So to see one aspect, listen, learn and change is great imo. The Ticket Office manager is excellent. Young, full of ideas, open to genuine change and able to drive that change. Every dealing I've had with him either in person or on social media has been professional and generally excellent. Like Anthony Emmerson on the customer service side, a credit to the club. Is it still Josh? I’ve been impressed with the club shop the last few times I’ve been in too. Really helpful staff and much better stuff on sale in there than I can remember in a while. |
|
