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Post by Laughing Gravy on Sept 9, 2021 14:31:01 GMT
Anyone know if the club have resolved the turnstile operator shortage which caused half the turnstiles to be shut v Forest and created chaotic queues outside?
I ask because I come on a bus which collects us at a set time and if it hasn’t been sorted we might need to get picked up earlier especially as I think they’re flogging cut price tickets as well.
I’ve tried emailing the club but got no response.
I remember a turnstile operator coming on here on the previous thread who might know what’s going on.
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Post by daz2631 on Sept 9, 2021 15:09:28 GMT
Sorry mate don't know if it's been sorted good luck Saturday
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Post by Scouse on Sept 9, 2021 15:38:30 GMT
Anyone know if the club have resolved the turnstile operator shortage which caused half the turnstiles to be shut v Forest and created chaotic queues outside? I ask because I come on a bus which collects us at a set time and if it hasn’t been sorted we might need to get picked up earlier especially as I think they’re flogging cut price tickets as well. I’ve tried emailing the club but got no response. I remember a turnstile operator coming on here on the previous thread who might know what’s going on. Believe the cheaper tickets are for organised groups ( local teams etc ) rather than general sale .. I’d have thought seated together utilising the newer corner area , so hopefully shouldn’t overly impact on other areas .. providing they’ve got entrance for those organised groups sorted |
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Post by Deleted on Sept 9, 2021 17:24:28 GMT
What stand was that?
We had no problem getting in the South Stand. All turnstiles seemed to be operating as normal as far as I could tell.
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Post by adamsson on Sept 9, 2021 17:38:31 GMT
Will be much worse when they have to check everyone's vaccine passport
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Post by leicspotter on Sept 9, 2021 17:40:49 GMT
First game of the season 2 turnstiles for the Boothen End weren't working, whicg caused some queues, but v Forest we had no probs getting in quickly
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Post by lordb on Sept 9, 2021 17:55:42 GMT
Will be much worse when they have to check everyone's vaccine passport When is that happening? |
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Post by Lakeland Potter on Sept 9, 2021 18:00:08 GMT
Will be much worse when they have to check everyone's vaccine passport I understand Boris has instructed all local Tory Party members to report to their local Prem and EFL clubs to administer covid passport checks at turnstiles. They'll be the ones wearing balaclavas to stop us identifying them!  |
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Post by numpty40 on Sept 9, 2021 19:37:07 GMT
Fucking Brexit.
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Post by Laughing Gravy on Sept 9, 2021 19:44:22 GMT
Sorry mate don't know if it's been sorted good luck Saturday Cheers mate. Sorry couldn't remember your name. |
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Post by Laughing Gravy on Sept 9, 2021 19:45:42 GMT
What stand was that? We had no problem getting in the South Stand. All turnstiles seemed to be operating as normal as far as I could tell. Tile Mountain Stand mate. At least half if not more of the Turnstiles weren't open. |
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Post by Royal Donut on Sept 9, 2021 21:57:06 GMT
What stand was that? We had no problem getting in the South Stand. All turnstiles seemed to be operating as normal as far as I could tell. You must have missed it then, the South stand que went from the turnstiles outside the green fencing past the concrete behind the corner, they send hundreds to the corner turnstiles which didn't allow us in but other stewards sorted that out tile mountain stand was really bad also looked like each que was back to the grass not moving much at all. I'll go abit earlier tomorrow 🙂 |
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Post by BuzzB on Sept 9, 2021 23:17:57 GMT
What stand was that? We had no problem getting in the South Stand. All turnstiles seemed to be operating as normal as far as I could tell. Tile Mountain Stand mate. At least half if not more of the Turnstiles weren't open. It was a bloody nightmare that day. First the Clown Car Parking Company slowed everything down the tailbacks on the A50 from Meir were shocking, v Reading there were no issues! Normally we park up by Greens on the coach at 2.20, this time it was 2.40 due to the above. Then the queues at the Sentnal stand were huge, we went up to the family stand turnstiles which moved quicker but still got in just for kick off. Hope itss better this Saturday. shit, got a wedding to go to!!! |
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Post by kaney78 on Sept 9, 2021 23:28:09 GMT
Will be much worse when they have to check everyone's vaccine passport depends how strict they are with it.went to the England game Sunday and had a few emails off them saying I needed proof of vaccine or negative test or wouldn't be let in,I didn't get checked once by anyone.im not sure if stewards had been checking earlier but the queues were that long 15mins before kick off maybe they just gave up |
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Post by Deleted on Sept 10, 2021 5:39:35 GMT
Will be much worse when they have to check everyone's vaccine passport If it's happening they should integrate it into our season cards. Have the info loaded onto our accounts to save any checks and go in as normal. Pretty simple really. |
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Post by Scouse on Sept 10, 2021 7:54:17 GMT
Will be much worse when they have to check everyone's vaccine passport If it's happening they should integrate it into our season cards. Have the info loaded onto our accounts to save any checks and go in as normal. Pretty simple really. Personally think this is reasonable .though it doesn’t remove all the issues ..and understand others may have differing views on data protection grounds etc ..be that genuine concerns or they just like to be an arse ( or at least post that way ) There’s a couple of issues before you set about finding the best solution 1) Vaccination or a negative test are likely to be options - that complicates pre authorisation processes 2 ) Not everyone has a ST / card - that complicates pre authorisation processes 3) ST and indeed tickets are passed on - that introduces security issues As both vaccination and negative testing options are likely to be used , the process for negative tests would have to be handled carefully ..as they’d need to be checked on a game by game basis .. a separate ( discriminatory) queue for the ‘non vaccinated unclean ‘ isn’t a good look , and of course not everyone has a ST Separate queues for pre authorised & non authorised fans isn’t a good look either , it adds confusion , requires additional space , additional stewarding costs & introduces potential discrimination and finger pointing issues They're not unsurmountable issues ..but they are issues , and one of the reasons why test events took place and further trialling ( Man U ) will likely take place ahead of introduction to find the most cost effective method for clubs and reduce supporters concerns / frustrations |
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Post by Deleted on Sept 10, 2021 8:03:24 GMT
If it's happening they should integrate it into our season cards. Have the info loaded onto our accounts to save any checks and go in as normal. Pretty simple really. Personally think this is reasonable .though it doesn’t remove all the issues ..and understand others may have differing views on data protection grounds etc ..be that genuine concerns or they just like to be an arse ( or at least post that way ) There’s a couple of issues before you set about finding the best solution 1) Vaccination or a negative test are likely to be options - that complicates pre authorisation processes 2 ) Not everyone has a ST / card - that complicates pre authorisation processes 3) ST and indeed tickets are passed on - that introduces security issues As both vaccination and negative testing options are likely to be used , the process for negative tests would have to be handled carefully ..as they’d need to be checked on a game by game basis .. a separate ( discriminatory) queue for the ‘non vaccinated unclean ‘ isn’t a good look , and of course not everyone has a ST Separate queues for pre authorised & non authorised fans isn’t a good look either , it adds confusion , requires additional space , additional stewarding costs & introduces potential discrimination and finger pointing issues They're not unsurmountable issues ..but they are issues , and one of the reasons why test events took place and further trialling ( Man U ) will likely take place ahead of introduction to find the most cost effective method for clubs and reduce supporters concerns / frustrations You make some good points there. Regarding the point about not everyone having a card, you could still like it to your own membership. Maybe the ticket could state you have been jabbed, just an idea. This is one for the Supporters Council to approach the club with if the Covid passport does get the go ahead (which I have no doubt that it will). |
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Post by ladyinred on Sept 10, 2021 8:33:03 GMT
As stated above, there were few issues for the Reading game, even with a reduced number of open turnstiles.
The problem vs Forest was the roadworks and temporary lights on Gordon Banks Way, this lead to massive queues getting onto Trentham Lakes from all directions, so many people arrived 15-20 minutes later than usual - this concentrated volume of people all trying to get in after 2:30 is why the queues were so long (obviously a few more open turnstiles would've helped!)
The good news is that the roadworks have gone, so should be just like the Reading game
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Post by Laughing Gravy on Sept 10, 2021 9:21:56 GMT
As stated above, there were few issues for the Reading game, even with a reduced number of open turnstiles. The problem vs Forest was the roadworks and temporary lights on Gordon Banks Way, this lead to massive queues getting onto Trentham Lakes from all directions, so many people arrived 15-20 minutes later than usual - this concentrated volume of people all trying to get in after 2:30 is why the queues were so long (obviously a few more open turnstiles would've helped!) The good news is that the roadworks have gone, so should be just like the Reading game Thanks for that. Fingers crossed then. PS despite emailing the club for this info I have had no reply. Sadly I am not surprised. |
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Post by Laughing Gravy on Sept 10, 2021 11:19:33 GMT
For anyone who's interested I've just had a reply off Anthony Emmerson at the club who seems a decent sort. Perhaps he reads the Oatie  In short the turnstile situation is the same and the club are going to put a press release out later telling everyone to turn up early. They were 20 operators down for the Forest game so I assume 20 turnstiles not open. It must be an arduous recruitment, vetting and training process to become a turnstile operator bearing in mind they've known about this issue for at least a month and probably much longer from what Daz said on the previous thread. |
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Post by thestatusquo on Sept 10, 2021 13:41:25 GMT
Will be much worse when they have to check everyone's vaccine passport If it's happening they should integrate it into our season cards. Have the info loaded onto our accounts to save any checks and go in as normal. Pretty simple really. It creates huge issues as regards data protection. Name and address information is pretty standard to deal with but once you introduce any medical information it changes things markedly |
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Post by Deleted on Sept 10, 2021 14:23:14 GMT
If it's happening they should integrate it into our season cards. Have the info loaded onto our accounts to save any checks and go in as normal. Pretty simple really. It creates huge issues as regards data protection. Name and address information is pretty standard to deal with but once you introduce any medical information it changes things markedly Queue up for 20 minutes then. |
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Post by lordb on Sept 10, 2021 14:26:26 GMT
For anyone who's interested I've just had a reply off Anthony Emmerson at the club who seems a decent sort. Perhaps he reads the Oatie In short the turnstile situation is the same and the club are going to put a press release out later telling everyone to turn up early. They were 20 operators down for the Forest game so I assume 20 turnstiles not open. It must be an arduous recruitment, vetting and training process to become a turnstile operator bearing in mind they've known about this issue for at least a month and probably much longer from what Daz said on the previous thread. 20 staff down... ...could be COVID elated but if not that suggests that they don't pay enough |
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Post by Dutchpeter on Sept 10, 2021 14:45:05 GMT
For anyone who's interested I've just had a reply off Anthony Emmerson at the club who seems a decent sort. Perhaps he reads the Oatie In short the turnstile situation is the same and the club are going to put a press release out later telling everyone to turn up early. They were 20 operators down for the Forest game so I assume 20 turnstiles not open. It must be an arduous recruitment, vetting and training process to become a turnstile operator bearing in mind they've known about this issue for at least a month and probably much longer from what Daz said on the previous thread. 20 staff down... ...could be COVID elated but if not that suggests that they don't pay enough Maybe those dyed in the wool socialists that own the club should pay the local working classes in their employ more…. |
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Post by mickstupp on Sept 10, 2021 15:07:37 GMT
For anyone who's interested I've just had a reply off Anthony Emmerson at the club who seems a decent sort. Perhaps he reads the Oatie In short the turnstile situation is the same and the club are going to put a press release out later telling everyone to turn up early. They were 20 operators down for the Forest game so I assume 20 turnstiles not open. It must be an arduous recruitment, vetting and training process to become a turnstile operator bearing in mind they've known about this issue for at least a month and probably much longer from what Daz said on the previous thread. What if no ones applied or is interested? It seems like like most of the country is short staffed at the moment. My line of work (pubs and restaurants) is in a chronic state. Recruiting is a nightmare. |
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Post by theonlooker on Sept 10, 2021 15:15:24 GMT
For anyone who's interested I've just had a reply off Anthony Emmerson at the club who seems a decent sort. Perhaps he reads the Oatie In short the turnstile situation is the same and the club are going to put a press release out later telling everyone to turn up early. They were 20 operators down for the Forest game so I assume 20 turnstiles not open. It must be an arduous recruitment, vetting and training process to become a turnstile operator bearing in mind they've known about this issue for at least a month and probably much longer from what Daz said on the previous thread. What if no ones applied or is interested? It seems like like most of the country is short staffed at the moment. My line of work (pubs and restaurants) is in a chronic state. Recruiting is a nightmare. It would help if they advertised it. I've not seen a single ad for turnstile operators but seen an ad for matchday stewards as a general role that encompassed turnstile operator roles. |
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Post by flea79 on Sept 10, 2021 15:26:09 GMT
seeing as the club are gleeful about filling the new corner with 700 kids it will be fucking chaos over there, the bit that pisses me off is i finally fucked off from block 10 after years of group tickets filling it with day trippers and selling my season ticket seat over and over and the ensuing arguments that followed they now move them to the new corner where i have moved too! its a damn conspiracy i tell you! |
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Post by Deleted on Sept 10, 2021 16:06:16 GMT
seeing as the club are gleeful about filling the new corner with 700 kids it will be fucking chaos over there, the bit that pisses me off is i finally fucked off from block 10 after years of group tickets filling it with day trippers and selling my season ticket seat over and over and the ensuing arguments that followed they now move them to the new corner where i have moved too! its a damn conspiracy i tell you! This is a disaster for the half time beer situation. |
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Post by wherty on Sept 10, 2021 16:10:51 GMT
For anyone who's interested I've just had a reply off Anthony Emmerson at the club who seems a decent sort. Perhaps he reads the Oatie In short the turnstile situation is the same and the club are going to put a press release out later telling everyone to turn up early. They were 20 operators down for the Forest game so I assume 20 turnstiles not open. It must be an arduous recruitment, vetting and training process to become a turnstile operator bearing in mind they've known about this issue for at least a month and probably much longer from what Daz said on the previous thread. If you can't get the people who want to do the job in the first place (even though recruitment advertising has been high), then you can't recruit them can you. |
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Post by wherty on Sept 10, 2021 16:14:38 GMT
What if no ones applied or is interested? It seems like like most of the country is short staffed at the moment. My line of work (pubs and restaurants) is in a chronic state. Recruiting is a nightmare. It would help if they advertised it. I've not seen a single ad for turnstile operators but seen an ad for matchday stewards as a general role that encompassed turnstile operator roles. I posted the recruitment advertisement on here over a month ago. It's been on the clubs website for 5 weeks and remains on there still to this day. It's been on all social media platforms and also local newspapers. The club employ a lot of students from campus but as they haven't been on campus for 10 months, we are struggling. Bear with the club for a change OR turn up before 2.58pm. Regarding pay, the club pay a lot more than the minimum wage to matchday staff and look after their them very well |
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