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Post by cheadlepotter on Jun 10, 2008 17:01:27 GMT
After looking on various forums for help, i've decided to turn to the Oatcake.
My laptop turns off without me telling it too. Sometimes after 20-30 minutes, sometimes after 3-4 hours. However, it seems to turn off quicker when i'm on something more demanding (eg, Football Manager).
I first thought it could be overheating but i downloaded a temperature meter off the net and there seems to be no problem there. Could something like a graphics card be worn out? I've only had the laptop for 18 months. Could the power supply be faulty and causing a shock? Does anyone have any ideas?
Any help would be greatly appreciated!
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Post by chrispk76 on Jun 10, 2008 17:04:30 GMT
is it a toshiba by any chance ?
mains or battery connected?
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Post by chrispk76 on Jun 10, 2008 17:09:42 GMT
usually its when a laptop is mains connected, because the jack has worked a little loose from the circuit board, especially if you push the jack in and out on a regular basis. toshiba satellites are well known for it.
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Post by cheadlepotter on Jun 10, 2008 17:21:44 GMT
It's an Advent laptop. Powered through a lead to charging box to the mains. Supports the removeable battery in the laptop. (Sorry for my computer illiteracy here, i don't know what everything is called!)
The power lead is rarely removed from the laptop as my laptop stays on the same sofa all of the time so there is no need to unplug the power lead from the laptop.
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Post by chrispk76 on Jun 10, 2008 17:23:38 GMT
do you sit with it on your knee? the reason i ask is the jack connection isn't usually connected very well internally, so if the lead is pulling the jack down to the floor it will loosen the connection to the circuit board inside. it'l work fine for a while until the "bridge" is broken/strained too much for the current to pass through. try unpluggin it and run it off your battery alone. if it doesn't switch off while being powered by the battery then its safe to say your jack needs connecting securely
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Post by cheadlepotter on Jun 10, 2008 17:37:43 GMT
The jack barely moves though while i'm using it. There is no strain on the lead as it lies on the sofa with the charging box.
I've downloaded a temperature monitor, my laptop ranges from 65-75, which after reading around is a little too high, convincing me that my laptop is overheating. I've tried to open my laptop up but it won't fully open, don't want to pull too hard incase it breaks.
Looks like an expensive visit to PC World i think!
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Post by Funky on Jun 10, 2008 17:54:23 GMT
The jack barely moves though while i'm using it. There is no strain on the lead as it lies on the sofa with the charging box. I've downloaded a temperature monitor, my laptop ranges from 65-75, which after reading around is a little too high, convincing me that my laptop is overheating. I've tried to open my laptop up but it won't fully open, don't want to pull too hard incase it breaks. Looks like an expensive visit to PC World i think! You will be better off buying a new one than getting it fixed at PC World.
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Post by cheadlepotter on Jun 10, 2008 18:11:13 GMT
I did think that Bread, but i'll be seriously annoyed if i'm buying a new laptop every 18 months, and i don't know anywhere else where i can get it fixed cheaply.
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Post by Funky on Jun 10, 2008 20:58:55 GMT
Thats the problem with laptops I'm afraid, you can't just swap out a video card to see if that fixes it.
If I was you the first thing I'd try was a fresh install of your OS, install all the drivers, install AVG Free, Spybot S&D, Windows Defender and Spyware Blaster, then run all windows updates and install the software that is causing you problems, test to make sure it works before you put anything else back on.
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Post by silverdalestokie on Jun 11, 2008 6:18:58 GMT
Cheadle, Ive had this problem once or twice.... Firstly my Acer Travelmate, which is now in Laptop Heaven Im afraid.... Now my Advent Laptop (which is pants!) Have you checked the vents underneath the laptop? Sometimes you get a build up of "Dust" which restricts the ventilation which then causes your laptop to reset... I get this quite often with my Advent Laptop, the cure in my situation is to check where the fan is underneath, remove the cover (usually with a phillips screwdriver) and have a quick shiftys with the hoover, usually sucks all of the dust out and I get another 6 / 8months where it doesnt reset. Do you get any blue screens at all, just before it resets? Failing that, have you done a virus scan recently? I had this situation with my Acer just before it died... did a full restore and it worked fine. SS
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