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Post by ange1 on Sept 27, 2018 15:48:18 GMT
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Post by stokesaint1 on Sept 27, 2018 16:05:59 GMT
Angela, it does seem unfortunate that on field performance doesn't get onto the agenda or mentioned. Surely customer satisfaction (or, in this case, dissatisfaction) with a product is a key element of business that a supplier and it's elected customer panel should be discussing.
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Post by OldStokie on Sept 27, 2018 16:06:00 GMT
Thanks Ange. "B. Smoke breaks at the bet365 Stadium. The council had been made aware of an alleged incident when a small group of fans (without tickets) entered the ground at half time when doors opened for fan “smoke breaks”. The Club advised that outside movements are actively monitored through CCTV and Stewards, but agreed to revisit a risk assessment in view of new information." Once again a small number of tossers can spoil it for the majority. If this happens too often then I can see a point where the stewards will need to see season cards and/or tickets to get back into the ground after a 'smoke break'.  OS. |
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Post by Olgrligm on Sept 27, 2018 16:12:11 GMT
5. New match streaming
General comments from outside UK fans have been positive regarding live streaming. Quality is generally high, but some teething issues still being worked on. The Club confirmed that some issues have to be worked through the service provider rather than themselves, but they are committed to seeking continuous improvements with the provision.
That's one way of looking at it...
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Post by dadofsam on Sept 27, 2018 16:17:24 GMT
Thanks for that.
Can I ask that the council raises the issue of "street" lighting on the walk away from the stadium over the A50 bridge to Heron Cross. None of the lights work meaning the entire stretch is in pitch black. This raises any number of potential safety and security issues.
I appreciate that this might not be the club's responsibility but the safety of their fans should be a major concern. Could they raise it with the local authority and if necessary offer to pay for new bulbs to be fitted
It's the little things like this that make fans feel the club cares about them.
Thanks,
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Post by ange1 on Sept 27, 2018 17:10:39 GMT
The primary purpose of the Council is to discuss supporter experience related items . Though an extensive discussion of on field activities occurred at the final meeting of last season, the club stated at the time that this was a one off due to the unique circumstances at that time. Hopefully, the final meeting of this season will not result in one off mark 2.
We will raise the lighting issue. As usual any comments, questions for the next meeting can be mailed to Chair@scfcsc.co.uk
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Post by sheikhmomo on Sept 27, 2018 18:10:51 GMT
That piece on Delilahs is pretty symptomatic!
The action is not how can we make it more attractive to fans as a package of ideas to get them here earlier and stay later to ease the still horrendous congestion pre and post match. It's about roping it off to tick some EFL box.
You've still got it, Tone. You've still git it kid.
Useless.
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Post by werrington on Sept 27, 2018 18:16:13 GMT
That piece on Delilahs is pretty symptomatic! The action is not how can we make it more attractive to fans as a package of ideas to get them here earlier and stay later to ease the still horrendous congestion pre and post match. It's about roping it off to tick some EFL box. You've still got it, Tone. You've still git it kid. Useless. That Delilah’s bar has been a shambles mate I’ve been in three times on a match day since the stadium opened ....it could and should of been a shrine to everything SCFC and the walls full of memorabilia from the old Victoria ground and if not memorabilia since the new stadium opened Instead it’s akin to a function room in a working men’s club |
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Post by keasie1863 on Sept 27, 2018 18:42:53 GMT
That piece on Delilahs is pretty symptomatic! The action is not how can we make it more attractive to fans as a package of ideas to get them here earlier and stay later to ease the still horrendous congestion pre and post match. It's about roping it off to tick some EFL box. You've still got it, Tone. You've still git it kid. Useless. That Delilah’s bar has been a shambles mate I’ve been in three times on a match day since the stadium opened ....it could and should of been a shrine to everything SCFC and the walls full of memorabilia from the old Victoria ground and if not memorabilia since the new stadium opened Instead it’s akin to a function room in a working men’s club I agree,it's gross,a bland room with a bar.when you see other clubs with pictures of past greats draped all over the stadium and the walkway's and even the outside skin of the stadium for god's sake. It should be a cathedral ,there's obviously no bleed over of ideas from bet36 fives marketing dept.the whole club just seems to be sterile. Pisses me right off. |
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Post by citynickscfc on Sept 27, 2018 19:08:14 GMT
That Delilah’s bar has been a shambles mate I’ve been in three times on a match day since the stadium opened ....it could and should of been a shrine to everything SCFC and the walls full of memorabilia from the old Victoria ground and if not memorabilia since the new stadium opened Instead it’s akin to a function room in a working men’s club I agree,it's gross,a bland room with a bar.when you see other clubs with pictures of past greats draped all over the stadium and the walkway's and even the outside skin of the stadium for god's sake. It should be a cathedral ,there's obviously no bleed over of ideas from bet36 fives marketing dept.the whole club just seems to be sterile. Pisses me right off. I would happily turn down a tour of the stadium, just because it's got zero imagination. Sterile Funnily enough this brings back memories. I had a birthday party at the Victoria ground when I was probably 6 or something And I remember it's character, it had an indoor football hall somewhere where we played, I swear it was within the stadium 😂 but I remember it's character. I then had one at the Brit not long after and we played at the side of the pitch, on a tiny area with cones... The place was as sterile then as now. Zero memorabilia, zero inspiration. I would think coates would use it as a second home, be proud of it. Instead it's a function room like you say. Something at the club smells. Disconnect between fans and club is sickening. Yes they want cheaper prices, brilliant. But seriously, a fans club? Far far from it |
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Post by Davef on Sept 27, 2018 19:13:29 GMT
Thanks Ange. "B. Smoke breaks at the bet365 Stadium. The council had been made aware of an alleged incident when a small group of fans (without tickets) entered the ground at half time when doors opened for fan “smoke breaks”. The Club advised that outside movements are actively monitored through CCTV and Stewards, but agreed to revisit a risk assessment in view of new information." Once again a small number of tossers can spoil it for the majority. If this happens too often then I can see a point where the stewards will need to see season cards and/or tickets to get back into the ground after a 'smoke break'. OS. I don't think the club will have to worry about fans breaking in at half time. Most are breaking out these days.  |
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Post by StaffordPotter on Sept 27, 2018 19:28:35 GMT
Was the question asked about doing something with the corner of the ground where the players tunnel is? It looks shabby and needs updating.
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Post by Deleted on Sept 27, 2018 19:33:39 GMT
Thanks Ange. "B. Smoke breaks at the bet365 Stadium. The council had been made aware of an alleged incident when a small group of fans (without tickets) entered the ground at half time when doors opened for fan “smoke breaks”. The Club advised that outside movements are actively monitored through CCTV and Stewards, but agreed to revisit a risk assessment in view of new information." Once again a small number of tossers can spoil it for the majority. If this happens too often then I can see a point where the stewards will need to see season cards and/or tickets to get back into the ground after a 'smoke break'. OS. I have a feeling that I may be "missing something" here.
If you go to a theater and nip out during the interval for a quick smoke - you have to show your ticket to get back in. Are you saying that this doesn't happen at the Bet 365? If not, why not?
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Post by onepara on Sept 27, 2018 19:41:08 GMT
All of this is a reflection on the C.E.O's dereliction of duty. It seems that none of the Coate's family is checking on what he does of what he's responsible for. The whole of Stoke City Football Club. From top to bottom. Can you imagine a C.E.O. in industry getting away with it? He should be walking around the whole of the football clubs activities, making sure that they are as he wants them to be. Or maybe he does, & they are!
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Post by RF10 on Sept 27, 2018 20:15:39 GMT
Delilah's bar is a joke. It should be packed every game. Charging fans to get in and using the excuse of controlled measures is piss poor. They have someone on the doors surely having a capacity allowance is not difficult to work.
If free entry I would certainly go most games, instead not been for about 5 seasons. Would be good if more pressure can get this changed.
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Post by Deleted on Sept 27, 2018 20:37:30 GMT
That piece on Delilahs is pretty symptomatic! The action is not how can we make it more attractive to fans as a package of ideas to get them here earlier and stay later to ease the still horrendous congestion pre and post match. It's about roping it off to tick some EFL box. You've still got it, Tone. You've still git it kid. Useless. That Delilah’s bar has been a shambles mate I’ve been in three times on a match day since the stadium opened ....it could and should of been a shrine to everything SCFC and the walls full of memorabilia from the old Victoria ground and if not memorabilia since the new stadium opened Instead it’s akin to a function room in a working men’s club Think yourself lucky you didn't spunk a few hundred quid on a Legends Club membership card when the ground opened mate, biggest waste of money ever....... |
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Post by Deleted on Sept 27, 2018 20:41:49 GMT
"The Club confirmed nothing is currently planned in terms of a bundle offer. The Club does not favour a deal to allow supporters to “cherry-pick” which fixtures to attend, but that pricing is under regular review"
Why? Makes absolutely no sense, some people don't have a choice but to cherry pick due to work commitments, being exiled etc?
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Post by SamB_SCFC on Sept 27, 2018 20:42:37 GMT
Don't think I've been in Delilah's since we were last in The Championship. In fact I'd pretty much forgotten it existed until I read this thread! I see it's still as stale as ever despite a decade of big money to do it up.
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Post by Deleted on Sept 27, 2018 21:03:46 GMT
Having danced around it and avoided the issue my bro and i spoke about this season for the first time the other nite, agreeing that:- end of last season was exactly the right time to chuck in our season tickets. 4 things swung it. 1)an appalling 'watch' on the pitch. 2)the awful commute on the infernal m6 goi g north- 3) the joke access and car parking facilities in and around the ground itself and lastly 4)the last word in mid sixties east German architecture which is the ground itself. I.e. truly a cheap looking 'soulless dump'only recently looking anything like fi ished off, lacking any character or, any attempt to make/instill or reflect any warmth or feel toward the clubs rich (e.g delilahs) history nor, make any attempt to make it welcoming or interesting to visit it in its own right. A shame really, but we're not missing the 'matchday experience' at all and, we are very unlikely to ever return, sad to say. (Good riddance you might say) and, thats entirely fine by us).
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Post by Davef on Sept 27, 2018 21:32:44 GMT
Having danced around it and avoided the issue my bro and i spoke about this season for the first time the other nite, agreeing that:- end of last season was exactly the right time to chuck in our season tickets. 4 things swung it. 1)an appalling 'watch' on the pitch. 2)the awful commute on the infernal m6 goi g north- 3) the joke access and car parking facilities in and around the ground itself and lastly 4)the last word in mid sixties east German architecture which is the ground itself. I.e. truly a cheap looking 'soulless dump'only recently looking anything like fi ished off, lacking any character or, any attempt to make/instill or reflect any warmth or feel toward the clubs rich (e.g delilahs) history nor, make any attempt to make it welcoming or interesting to visit it in its own right. A shame really, but we're not missing the 'matchday experience' at all and, we are very unlikely to ever return, sad to say. (Good riddance you might say) and, thats entirely fine by us). Just say it as it is. We were relegated, we're playing shit and you don't want to watch it anymore. The issues with the stadium, access and parking were all there through the last decade in the Premier League, yet amazingly you managed to drag yourself down there. |
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Post by davejohnno1 on Sept 27, 2018 21:50:46 GMT
Having danced around it and avoided the issue my bro and i spoke about this season for the first time the other nite, agreeing that:- end of last season was exactly the right time to chuck in our season tickets. 4 things swung it. 1)an appalling 'watch' on the pitch. 2)the awful commute on the infernal m6 goi g north- 3) the joke access and car parking facilities in and around the ground itself and lastly 4)the last word in mid sixties east German architecture which is the ground itself. I.e. truly a cheap looking 'soulless dump'only recently looking anything like fi ished off, lacking any character or, any attempt to make/instill or reflect any warmth or feel toward the clubs rich (e.g delilahs) history nor, make any attempt to make it welcoming or interesting to visit it in its own right. A shame really, but we're not missing the 'matchday experience' at all and, we are very unlikely to ever return, sad to say. (Good riddance you might say) and, thats entirely fine by us). 1) the watch is much better than last season. Every game is goals galore. We even score some of them 2) the m6 on a Saturday is arguably the best day of the week to use it. I leave Burnley at 11am and am in pub by 12.30. I never leave before final whistle and am home before 7pm having dropped off in kidsgrove and alsager 3) parking at heron cross or bfm Europe is a piece of piss and access and escape is easier than I can ever remember it 4) what the fuck are you talking about? The simple facts are you turned your back because we got relegated. Simple as that. Just turn your back in this board now and we'll all be Happy! Ps...you'll be the first to moan your arse off when your unstinting support doesn't qualify you for a ticket for the play off final. |
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Post by Deleted on Sept 27, 2018 22:34:13 GMT
Having danced around it and avoided the issue my bro and i spoke about this season for the first time the other nite, agreeing that:- end of last season was exactly the right time to chuck in our season tickets. 4 things swung it. 1)an appalling 'watch' on the pitch. 2)the awful commute on the infernal m6 goi g north- 3) the joke access and car parking facilities in and around the ground itself and lastly 4)the last word in mid sixties east German architecture which is the ground itself. I.e. truly a cheap looking 'soulless dump'only recently looking anything like fi ished off, lacking any character or, any attempt to make/instill or reflect any warmth or feel toward the clubs rich (e.g delilahs) history nor, make any attempt to make it welcoming or interesting to visit it in its own right. A shame really, but we're not missing the 'matchday experience' at all and, we are very unlikely to ever return, sad to say. (Good riddance you might say) and, thats entirely fine by us). We've had our ten years in the sun, we were relegated and you jumped ship. Just tell it like it is....... |
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Post by Deleted on Sept 27, 2018 22:35:08 GMT
Thanks Ange. "B. Smoke breaks at the bet365 Stadium. The council had been made aware of an alleged incident when a small group of fans (without tickets) entered the ground at half time when doors opened for fan “smoke breaks”. The Club advised that outside movements are actively monitored through CCTV and Stewards, but agreed to revisit a risk assessment in view of new information." Once again a small number of tossers can spoil it for the majority. If this happens too often then I can see a point where the stewards will need to see season cards and/or tickets to get back into the ground after a 'smoke break'. OS. They should! (EDIT) what's the point of being frisked by some snivelling little shit if any old cunt can walk in at HT with the potential to do whatever they like... |
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Post by Deleted on Sept 28, 2018 1:23:15 GMT
That piece on Delilahs is pretty symptomatic! The action is not how can we make it more attractive to fans as a package of ideas to get them here earlier and stay later to ease the still horrendous congestion pre and post match. It's about roping it off to tick some EFL box. You've still got it, Tone. You've still git it kid. Useless. That Delilah’s bar has been a shambles mate I’ve been in three times on a match day since the stadium opened ....it could and should of been a shrine to everything SCFC and the walls full of memorabilia from the old Victoria ground and if not memorabilia since the new stadium opened Instead it’s akin to a function room in a working men’s club Spot on, it's fucking depressing. A shame too because they have San Miguel on draft and it's nice having a pint out of an actual glass at the stadium. It's just so fucking naff isn't it, your final line rings so true. |
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Post by Bagwash on Sept 28, 2018 8:03:42 GMT
I agree,it's gross,a bland room with a bar.when you see other clubs with pictures of past greats draped all over the stadium and the walkway's and even the outside skin of the stadium for god's sake. It should be a cathedral ,there's obviously no bleed over of ideas from bet36 fives marketing dept.the whole club just seems to be sterile. Pisses me right off. I would happily turn down a tour of the stadium, just because it's got zero imagination. Sterile Funnily enough this brings back memories. I had a birthday party at the Victoria ground when I was probably 6 or something And I remember it's character, it had an indoor football hall somewhere where we played, I swear it was within the stadium 😂 but I remember it's character. I then had one at the Brit not long after and we played at the side of the pitch, on a tiny area with cones... The place was as sterile then as now. Zero memorabilia, zero inspiration. I would think coates would use it as a second home, be proud of it. Instead it's a function room like you say. Something at the club smells. Disconnect between fans and club is sickening. Yes they want cheaper prices, brilliant. But seriously, a fans club? Far far from it Your not wrong matey,it was attached to the side of the Boothen. A load of us from Rists used to sponsor a game every season at the Vic in the executive suite in the Stoke End stand,we had a tour of the ground,free ale snapping,and after the match every single Stoke player used to come up and mingle with us.Ace memories. Have had a couple of 'Stadium Tours' at The Brit/Bet 365 and as you say not inspiring. |
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Post by werrington on Sept 28, 2018 8:18:54 GMT
Having danced around it and avoided the issue my bro and i spoke about this season for the first time the other nite, agreeing that:- end of last season was exactly the right time to chuck in our season tickets. 4 things swung it. 1)an appalling 'watch' on the pitch. 2)the awful commute on the infernal m6 goi g north- 3) the joke access and car parking facilities in and around the ground itself and lastly 4)the last word in mid sixties east German architecture which is the ground itself. I.e. truly a cheap looking 'soulless dump'only recently looking anything like fi ished off, lacking any character or, any attempt to make/instill or reflect any warmth or feel toward the clubs rich (e.g delilahs) history nor, make any attempt to make it welcoming or interesting to visit it in its own right. A shame really, but we're not missing the 'matchday experience' at all and, we are very unlikely to ever return, sad to say. (Good riddance you might say) and, thats entirely fine by us). Says the bloke who slaughtered the club for years for not filling in the corner and the fans for leaving early when 0-4 down at home Now not only is he not going anymore meaning those seats aren’t filled he’s not only not leaving early he’s not going at all Fucking priceless .....do us all a favour eh |
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Post by chigstoke on Sept 28, 2018 9:32:05 GMT
Having danced around it and avoided the issue my bro and i spoke about this season for the first time the other nite, agreeing that:- end of last season was exactly the right time to chuck in our season tickets. 4 things swung it. 1)an appalling 'watch' on the pitch. 2)the awful commute on the infernal m6 goi g north- 3) the joke access and car parking facilities in and around the ground itself and lastly 4)the last word in mid sixties east German architecture which is the ground itself. I.e. truly a cheap looking 'soulless dump'only recently looking anything like fi ished off, lacking any character or, any attempt to make/instill or reflect any warmth or feel toward the clubs rich (e.g delilahs) history nor, make any attempt to make it welcoming or interesting to visit it in its own right. A shame really, but we're not missing the 'matchday experience' at all and, we are very unlikely to ever return, sad to say. (Good riddance you might say) and, thats entirely fine by us). So you've stopped giving a fuck about going matches now we're down, is what you're saying isn't it? Admit it and stop giving other faux reasons for why you would get rid of your season ticket. You have a season ticket to watch the match, not to fucking examine the stadium like Kevin Bastarding McCloud like an episode of Grand Design commissioning a rebuild. The stadium isn't the best, we get it, don't try to wing it in to your excuse not to go the matches anymore. |
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Post by estrangedsonoffaye on Sept 28, 2018 9:56:16 GMT
The stadium's about par for the course these days in terms of modern builds and I really can't see for the life of my why it would impact my decision to attend games.....but to each their own.
Let's not forget, the Vic was an absolute shithole at times but it was OUR shithole. Additionally I genuinely think one of the biggest successes of the decade PL stay was maximising the potential of the ground, it does feel like Stoke's home to me....never as much as the Vic but certainly more so than the days of sub 10k against Notts County.
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Post by ladyinred on Sept 28, 2018 10:10:46 GMT
I would happily turn down a tour of the stadium, just because it's got zero imagination. Sterile Funnily enough this brings back memories. I had a birthday party at the Victoria ground when I was probably 6 or something And I remember it's character, it had an indoor football hall somewhere where we played, I swear it was within the stadium 😂 but I remember it's character. I then had one at the Brit not long after and we played at the side of the pitch, on a tiny area with cones... The place was as sterile then as now. Zero memorabilia, zero inspiration. I would think coates would use it as a second home, be proud of it. Instead it's a function room like you say. Something at the club smells. Disconnect between fans and club is sickening. Yes they want cheaper prices, brilliant. But seriously, a fans club? Far far from it Your not wrong matey,it was attached to the side of the Boothen. A load of us from Rists used to sponsor a game every season at the Vic in the executive suite in the Stoke End stand,we had a tour of the ground,free ale snapping,and after the match every single Stoke player used to come up and mingle with us.Ace memories. Have had a couple of 'Stadium Tours' at The Brit/Bet 365 and as you say not inspiring. Spent many happy hours in that sports hall. Used to do 5-a-side there on a Monday night with Junior Potters. There was even a small tuck shop inside the 'players lounge'. When your team weren't 'on' we'd run around the Boothen stand concourse and sit in the balcony overlooking the Boothen End. Also Christmas parties were great, they'd be a disco and buffet in the Stanley Matthews Suite and then 'Crab Football' in the hall upstairs. The Stanley Matthews Suite was so much better than Delilah's. Junior Potters was great for getting the kids involved. I've just signed my lad up to Potters Power or whatever its called. He got a scarf through the post - in JP we'd have a presentation in the sports hall, after a Saturday match and players would hand out our membership packs/goodie bags. |
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Post by JurgenVandeurzen on Sept 28, 2018 10:48:03 GMT
Having danced around it and avoided the issue my bro and i spoke about this season for the first time the other nite, agreeing that:- end of last season was exactly the right time to chuck in our season tickets. 4 things swung it. 1)an appalling 'watch' on the pitch. 2)the awful commute on the infernal m6 goi g north- 3) the joke access and car parking facilities in and around the ground itself and lastly 4)the last word in mid sixties east German architecture which is the ground itself. I.e. truly a cheap looking 'soulless dump'only recently looking anything like fi ished off, lacking any character or, any attempt to make/instill or reflect any warmth or feel toward the clubs rich (e.g delilahs) history nor, make any attempt to make it welcoming or interesting to visit it in its own right. A shame really, but we're not missing the 'matchday experience' at all and, we are very unlikely to ever return, sad to say. (Good riddance you might say) and, thats entirely fine by us). You'll not be missed.  |
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