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Post by bojancity on Nov 18, 2016 18:20:32 GMT
I have left my season ticket at home (north england, 100 miles away), I have all necessary evidence that I am who I say I am and know my seat number etc. Does anybody know what the clubs likely attitude will be?
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Post by roostershair on Nov 18, 2016 18:23:54 GMT
I think if you go to the ticket office and pay a £5 administration fee it will be fine. Good luck anyway
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Post by alster on Nov 18, 2016 18:24:20 GMT
I have left my season ticket at home (north england, 100 miles away), I have all necessary evidence that I am who I say I am and know my seat number etc. Does anybody know what the clubs likely attitude will be? Yeah done exactly the same myself this season. Go to the ticket office tell them your name and your postcode and they'll print you a ticket for a fiver no messing about at all. I was quite worried when I did it thought it would be major aggravation but it isn't at all. |
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Post by bojancity on Nov 18, 2016 18:29:59 GMT
I think if you go to the ticket office and pay a £5 administration fee it will be fine. Good luck anyway Thanks very much for the advice, that was what I thought would be the case. |
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Post by bojancity on Nov 18, 2016 18:31:27 GMT
I have left my season ticket at home (north england, 100 miles away), I have all necessary evidence that I am who I say I am and know my seat number etc. Does anybody know what the clubs likely attitude will be? Yeah done exactly the same myself this season. Go to the ticket office tell them your name and your postcode and they'll print you a ticket for a fiver no messing about at all. I was quite worried when I did it thought it would be major aggravation but it isn't at all. Thanks very much for the reassurance...both that I'll be able to watch the match and theres someone as daft as me! |
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Post by lordherefordsknob on Nov 18, 2016 19:44:57 GMT
Why does it cost a fiver? In the old days you just bought a new ticket then when you went back with your voucher out of the book they would refund you.
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Post by alster on Nov 18, 2016 19:45:45 GMT
Yeah done exactly the same myself this season. Go to the ticket office tell them your name and your postcode and they'll print you a ticket for a fiver no messing about at all. I was quite worried when I did it thought it would be major aggravation but it isn't at all. Thanks very much for the reassurance...both that I'll be able to watch the match and theres someone as daft as me! I think I've started going senile whats your excuse  |
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Post by alster on Nov 18, 2016 19:46:21 GMT
Why does it cost a fiver? In the old days you just bought a new ticket then when you went back with your voucher out of the book they would refund you. Admin fee. |
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Post by lordherefordsknob on Nov 18, 2016 19:56:51 GMT
Why does it cost a fiver? In the old days you just bought a new ticket then when you went back with your voucher out of the book they would refund you. Admin fee. So it costs a fiver to print off a ticket? |
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Post by alster on Nov 18, 2016 19:59:35 GMT
So it costs a fiver to print off a ticket? print the ticket pay the person to do it. Its probably a lot less but I though it was perfectly reasonable, coughed up and said thank you. |
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Post by samba :) on Nov 18, 2016 20:20:28 GMT
Not got a pigeon?
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Post by shipshape on Nov 18, 2016 22:10:01 GMT
I believe its a fiver if you need a replacement card. On this occasion you don't as its not lost.
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Post by Paul Spencer on Nov 19, 2016 2:55:12 GMT
So it costs a fiver to print off a ticket? print the ticket pay the person to do it. Its probably a lot less but I though it was perfectly reasonable, coughed up and said thank you. I don't think it's perfectly reasonable at all, it seems like a total rip-off. In the past, it's always been as stated above, indeed, when did it actually change? Yeah it's a (very slight) pain for someone in the ticket office to print you a ticket off but at the end of the day, you're a loyal customer who stumps up £400 quid (or more) every season and may have done for many years but on this odd occasion you just had a bit of a brain fart, there's no reason why you should be penalised for it. |
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Post by spitthedog on Nov 19, 2016 3:14:31 GMT
print the ticket pay the person to do it. Its probably a lot less but I though it was perfectly reasonable, coughed up and said thank you. I don't think it's perfectly reasonable at all, it seems like a total rip-off. In the past, it's always been as stated above, indeed, when did it actually change? Yeah it's a (very slight) pain for someone in the ticket office to print you a ticket off but at the end of the day, you're a loyal customer who stumps up £400 quid (or more) every season and may have done for many years but on this odd occasion you just had a bit of a brain fart, there's no reason why you should be penalised for it. Total agree with this. Its a crap way to treat a regular customer. |
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Post by heworksardtho on Nov 19, 2016 5:28:00 GMT
I don't think it's perfectly reasonable at all, it seems like a total rip-off. In the past, it's always been as stated above, indeed, when did it actually change? Yeah it's a (very slight) pain for someone in the ticket office to print you a ticket off but at the end of the day, you're a loyal customer who stumps up £400 quid (or more) every season and may have done for many years but on this odd occasion you just had a bit of a brain fart, there's no reason why you should be penalised for it. Total agree with this. Its a crap way to treat a regular customer. If 100 ppl forget there season ticket that's £500 for PC and family , they need the money and have to get back the £18 million we paid for imbula some way |
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Post by snapotter on Nov 19, 2016 5:47:26 GMT
I agree that it seems a lot, and the op's situation is legit, but I am guessing the £5 fee is more a deterrent to stop people swamping the ticket office just before kick off because they cba to find/take their card.
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Post by no1972 on Nov 19, 2016 6:35:28 GMT
You used to have pay full price,then get refunded once it was proven the original had also not been used.It used to be a scam when the crowds were low,one of you would say you lost your ticket they would check you had brought one on the data base,then issue a new one free,you would give it to your mate.Two tickets for the price of one.Now there are only a few empty seats it's harder to do.Thats why a charge was brought in so it will be checked the barcode has not been used twice,if it has the club can remove your season it.If you lose your ticket the barcode is changed so it can not be used.
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Post by Deleted on Nov 19, 2016 6:36:48 GMT
Seems ok to me, the options are (a) don't get in, (b) drive 100 miles home to get yr ticket...
One thing I don't buy into is this argument that they are paying someone to print the ticket, as said person is there anyway, presumably being paid by the hour for his/her shift anyway.
By charging a fiver ( 2 pints of beer ) it does put the responsibility back on the holder, if they did it free how many people would just not bother looking for their card on matchday and just rock up anyway...
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Post by 3putts on Nov 19, 2016 7:31:03 GMT
Seems ok to me, the options are (a) don't get in, (b) drive 100 miles home to get yr ticket... One thing I don't buy into is this argument that they are paying someone to print the ticket, as said person is there anyway, presumably being paid by the hour for his/her shift anyway. By charging a fiver ( 2 pints of beer ) it does put the responsibility back on the holder, if they did it free how many people would just not bother looking for their card on matchday and just rock up anyway... fiver =2 pints of beer? when was the last time you brought a round?  |
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Post by Lakeland Potter on Nov 19, 2016 7:41:50 GMT
Just one point. Presumably, in case the season card has actually been lost/stolen (even if the owner isn't aware of the fact) presumably the club has to disable the card for the one game to stop it being used - and then it has to be re-enabled after the game. Not that this necessarily justifies the £5 charge but it is a bit of extra admin which the club has to undertake.
Personally, if I were the club, I'd print a paper ticket for free the first time it happened each season but I'd start charging the ST holder for any subsequent slip ups, if only to act as an incentive for fans not to get lazy because it wasn't costing them anything.
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Post by stokester1989 on Nov 19, 2016 8:14:11 GMT
Seems ok to me, the options are (a) don't get in, (b) drive 100 miles home to get yr ticket... One thing I don't buy into is this argument that they are paying someone to print the ticket, as said person is there anyway, presumably being paid by the hour for his/her shift anyway. By charging a fiver ( 2 pints of beer ) it does put the responsibility back on the holder, if they did it free how many people would just not bother looking for their card on matchday and just rock up anyway... fiver =2 pints of beer? when was the last time you brought a round? I wanna drink there too! |
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Post by fulagoals on Nov 19, 2016 9:40:05 GMT
I agree that it seems a lot, and the op's situation is legit, but I am guessing the £5 fee is more a deterrent to stop people swamping the ticket office just before kick off because they cba to find/take their card. I know,I can't be arsed to take my card today because it seems too much of an effort. Instead, I will go and queue at the ticket office and pay £5 for a replacement ticket for an easy life!🙀 |
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Post by Deleted on Nov 19, 2016 9:52:24 GMT
Seems ok to me, the options are (a) don't get in, (b) drive 100 miles home to get yr ticket... One thing I don't buy into is this argument that they are paying someone to print the ticket, as said person is there anyway, presumably being paid by the hour for his/her shift anyway. By charging a fiver ( 2 pints of beer ) it does put the responsibility back on the holder, if they did it free how many people would just not bother looking for their card on matchday and just rock up anyway... fiver =2 pints of beer? when was the last time you brought a round? Cheap Charlie, Wetherspoons...Mind u I not been UK now for over 2 yrs... |
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Post by Deleted on Nov 19, 2016 10:05:12 GMT
fiver =2 pints of beer? when was the last time you brought a round? I wanna drink there too! Get yer sen in the Bench and Bar before the game where you can still get 2 pints for a scuba diver. |
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Post by Paul Spencer on Nov 19, 2016 10:21:11 GMT
Seems ok to me, the options are (a) don't get in, (b) drive 100 miles home to get yr ticket... One thing I don't buy into is this argument that they are paying someone to print the ticket, as said person is there anyway, presumably being paid by the hour for his/her shift anyway. By charging a fiver ( 2 pints of beer ) it does put the responsibility back on the holder, if they did it free how many people would just not bother looking for their card on matchday and just rock up anyway... People aren't going to think I can't be arsed looking for my card, so I'll ruck up anyway because I won't have to pay for a replacement ticket though are they? What's more of a pain, having to look for your ticket at home (and most people know where their ticket is anyway) or having the mither of having to queue up at the ticket office pre-match and go through the whole rigmarole of getting a replacement? There didn't used to be a £5 'deterrent' in the past so why have one now? |
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Post by jarvinski on Nov 19, 2016 10:47:15 GMT
What do i keep telling you, Premier league team, Coors league management
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Post by Deleted on Nov 19, 2016 10:59:45 GMT
Seems ok to me, the options are (a) don't get in, (b) drive 100 miles home to get yr ticket... One thing I don't buy into is this argument that they are paying someone to print the ticket, as said person is there anyway, presumably being paid by the hour for his/her shift anyway. By charging a fiver ( 2 pints of beer ) it does put the responsibility back on the holder, if they did it free how many people would just not bother looking for their card on matchday and just rock up anyway... People aren't going to think I can't be arsed looking for my card, so I'll ruck up anyway because I won't have to pay for a replacement ticket though are they? What's more of a pain, having to look for your ticket at home (and most people know where their ticket is anyway) or having the mither of having to queue up at the ticket office pre-match and go through the whole rigmarole of getting a replacement? There didn't used to be a £5 'deterrent' in the past so why have one now? Ultimately SCFC are a business and we are customers. If you turned up at McDonalds for a Free Big Mac meal, and forgot yr voucher out of the sentinel, do you think they'd let you have it anyway... |
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Post by StokieMatt on Nov 19, 2016 11:04:30 GMT
So it costs a fiver to print off a ticket? Stupidity tax  |
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Post by Paul Spencer on Nov 19, 2016 11:06:50 GMT
People aren't going to think I can't be arsed looking for my card, so I'll ruck up anyway because I won't have to pay for a replacement ticket though are they? What's more of a pain, having to look for your ticket at home (and most people know where their ticket is anyway) or having the mither of having to queue up at the ticket office pre-match and go through the whole rigmarole of getting a replacement? There didn't used to be a £5 'deterrent' in the past so why have one now? Ultimately SCFC are a business and we are customers. If you turned up at McDonalds for a Free Big Mac meal, and forgot yr voucher out of the sentinel, do you think they'd let you have it anyway... 1. Charging somebody £5 for forgetting their season ticket isn't going to effect their profit margins. 2. The comparison isn't anything like similar, there is a record of the purchase on file, a purchase that cost several hundred pounds in itself and quite possibly will have reached many thousands from a loyal customer. And you didn't answer my question ... there hasn't ever been a £5 'deterrent' in the past, so why introduce one now? |
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Post by ChesterStokie on Nov 19, 2016 11:13:51 GMT
Compared with Ryanair charging £75 to amend the letter O to a letter E on a mistyped booking, £5 is an absolute bargain.
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