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Post by lloyd86 on Jun 26, 2013 6:13:27 GMT
Can anyone help who might have been in this situation before but due to personal circumstances I really need to hand back a ticket agreement. I've not received it in the pat yet to sign as I only went down the ticket office last Friday to sign up to it but can you hand it back and advise them of your situation before payments start to be taken?
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Post by Deleted on Jun 26, 2013 7:21:38 GMT
Talk to them sensibly & I'm sure all will be ok.
Sometimes there is a cooling off period in credit agreements. That's usually if the transaction was done from afar I.e. online, phone, etc
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Post by Lakeland Potter on Jun 26, 2013 7:25:48 GMT
I can't give you an answer based on experience. But I do know that your best chance of getting out of the agreement is to contact the ticket office as soon as possible. Get on the phone, or go to the ticket office, today and explain the situation. Whether the agreement has a 7 or 14 day "cooling off period" in the terms and conditions, I don't know - but it probably has. Whether it does or not, it is probably in their interest to allow you to cancel rather than to spend time and effort in pursuing you for a debt which can be eliminated by a sensible decision today.
You are being sensible about this - sort it out today.
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Post by Deleted on Jun 26, 2013 11:12:57 GMT
I can't give you an answer based on experience. But I do know that your best chance of getting out of the agreement is to contact the ticket office as soon as possible. Get on the phone, or go to the ticket office, today and explain the situation. Whether the agreement has a 7 or 14 day "cooling off period" in the terms and conditions, I don't know - but it probably has. Whether it does or not, it is probably in their interest to allow you to cancel rather than to spend time and effort in pursuing you for a debt which can be eliminated by a sensible decision today. You are being sensible about this - sort it out today. Always one that just has to go and spoil it, isn't there?. I mean, fancy talking sense on the oatie, whatevers come over you man?. |
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Post by metalhead on Jun 26, 2013 11:35:25 GMT
Yes, contact them as soon as possible, explain your issues and I'm sure they will be helpful.
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Post by redsaturday on Jun 26, 2013 12:09:21 GMT
Cancel your direct debit at the bank
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Post by Clayton Wood on Jun 26, 2013 12:49:13 GMT
Yes you can and you are covered under the Consumer Credit Act. It basically says you have a 14 day cooling off period to change your mind in. " The 14-day cooling-off period starts from the day the agreement is concluded or if later, from when you receive a copy of the agreement." Take it back within 14 days and explain you want to cancel. Which? Details on Consumer Credit |
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Post by ohbottom on Jun 26, 2013 13:25:15 GMT
Cancel your direct debit at the bank , don't do that. All that will mean is they'll chase you for the money and you could bugger up your credit rating. Do it properly: check the T&Cs for a cooling off period, or what provision is made in the agreement for you to cancel. Talk to the ticket office, nicely. Do it asap and I'm sure you won't have a problem. |
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Post by redsaturday on Jun 26, 2013 14:47:21 GMT
Cancel your direct debit at the bank , don't do that. All that will mean is they'll chase you for the money and you could bugger up your credit rating. Do it properly: check the T&Cs for a cooling off period, or what provision is made in the agreement for you to cancel. Talk to the ticket office, nicely. Do it asap and I'm sure you won't have a problem. This was meant to be after you've taken it back. As getting a refund may be a ball ache |
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Post by ohbottom on Jun 26, 2013 15:09:15 GMT
No, don't do that. All that will mean is they'll chase you for the money and you could bugger up your credit rating. Do it properly: check the T&Cs for a cooling off period, or what provision is made in the agreement for you to cancel. Talk to the ticket office, nicely. Do it asap and I'm sure you won't have a problem. This was meant to be after you've taken it back. As getting a refund may be a ball ache oh right, fair enough. No argument from me in that case, I withdraw my objection! |
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Post by redsaturday on Jun 26, 2013 15:54:33 GMT
This was meant to be after you've taken it back. As getting a refund may be a ball ache oh right, fair enough. No argument from me in that case, I withdraw my objection! Sustained |
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Post by RAF on Jun 26, 2013 15:57:58 GMT
I can't give you an answer based on experience. But I do know that your best chance of getting out of the agreement is to contact the ticket office as soon as possible. Get on the phone, or go to the ticket office, today and explain the situation. Whether the agreement has a 7 or 14 day "cooling off period" in the terms and conditions, I don't know - but it probably has. Whether it does or not, it is probably in their interest to allow you to cancel rather than to spend time and effort in pursuing you for a debt which can be eliminated by a sensible decision today. You are being sensible about this - sort it out today. Always one that just has to go and spoil it, isn't there?. I mean, fancy talking sense on the oatie, whatevers come over you man?. Shouldn't you be regaling us all with your stories of how you punched and kicked opposition fans at matches of yesteryear Rambo? H  |
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Post by wembley4372 on Jun 26, 2013 16:08:26 GMT
Cancel your direct debit at the bank , don't do that. All that will mean is they'll chase you for the money and you could bugger up your credit rating. Do it properly: check the T&Cs for a cooling off period, or what provision is made in the agreement for you to cancel. Talk to the ticket office, nicely. Do it asap and I'm sure you won't have a problem. This is incorrect. I am assuming that you are paying on the interest bearing plan and not some interest free offer the club make. If you have made no payments, you can cancel the agreement and the Direct Debit and not affect your credit rating by simply telling the finance company you do not wish to proceed and your bank to cancel the Direct Debit. You have not received any goods or service or committed into a payment plan until you make the first scheduled payment. It doesn't matter what the small print or some ill advised clerk may tell you, this is the legal position. Out of courtesy, you should advise the club so that your seat can be re-sold. DO NOT let that first payment be taken. |
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Post by lloyd86 on Jun 26, 2013 17:33:40 GMT
All sorted. They put me through to zebra finance as I was paying the 10 monthly option and the guy I spoke to was fine and said they were sending the agreement out to me today and stopped it before they did and that was the end of it so it was cancelled straight away.
Gutted to not be going now though!
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Post by jacksscfc on Jun 27, 2013 9:07:27 GMT
If you look on your T&C's its not actually a direct debit but a standing order as such only they can cancel your payments. This is to stop people signing up then cancelling after they have recieved their season tickets as its done through a loan company not SCFC.
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