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Post by tazi on May 30, 2012 15:15:13 GMT
My daughters phone HTC Wildfire S...
According to vodafone she's used up nearly all of her Data allowance and yet she hardly ever uses her phone...
Telephoned vodafone and they said that this is correct and that the phone is permanantly connected to the internet etc etc...
For some reason he then hung up on us...
How do i disconnect it from being permanently connected to the internet etc etc?.
Thanks in advance...
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Post by expectedtoulouse on May 30, 2012 15:19:17 GMT
Not sure exactly how to do it on a HTC, as I've never had one, but its pretty generic on most phones. Go into something like Settings or Connectivity on the phone and there should be an option like Network and then select Cellular Data to off.
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Post by crimsonchin90 on May 30, 2012 15:23:26 GMT
go on the market place, search for APN switch I think it's called that, It will turn off the network on the phone, connect the phone to Wi-fi while at home which should save her some allowance to. adding the widget power savings will help to, do this by pressing menu, add, then widgets should be on there.
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Post by elystokie on May 30, 2012 15:29:16 GMT
My daughters phone HTC Wildfire S... According to vodafone she's used up nearly all of her Data allowance and yet she hardly ever uses her phone... Telephoned vodafone and they said that this is correct and that the phone is permanantly connected to the internet etc etc... For some reason he then hung up on us... How do i disconnect it from being permanently connected to the internet etc etc?. Thanks in advance... I believe it's a download allowance tazi, she shouldn't be using her allowance just by being connected as far as I know. I've got a HTC Wildfire, had it over a year, I don't actually know how to shut the browser down tbh, don't use it a massive amount but it's 'always connected' as far as I know and I haven't gone over my allowance, which isn't massive, yet. Having said all that, I'm sure someone will come on soon who's an expert  And I'll find out I owe my mobile company hundreds  |
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Post by davel on May 30, 2012 18:43:11 GMT
Hi Tazi, on my wildfire you go into "settings" followed by "Wireless & Networks" then untick Mobile Network......did it when I went abroad!
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Post by tazi on May 30, 2012 19:43:17 GMT
Thanks mate, thanks everyone.
Done that and i just hope it works.
My other daughter has the same phone and her Mobile Network is ticked and yet she's hardly used any data allowance and is on her phone more.
According to the data she's used 469MB in 17 days and has 31 MB left.
She's been to college all day today and according to the account she's used 17MB in that time when in actual fact she hasn't even used it.
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Post by redsaturday on May 30, 2012 19:59:51 GMT
Hi Tazi, on my wildfire you go into "settings" followed by "Wireless & Networks" then untick Mobile Network......did it when I went abroad! that will do it but everytime you want to use the mobile internet she will have to turn it back on, then off again what you need to do is turn the roaming function off. Basically what the roaming does is constantantly conecting to the internet when ever the phone signal changes ( it's a fucking disgrace that there is no warning about this on your phone or from phone companies) when your moving around. as above go to wireless & networks scroll down to mobile network then untick the data roaming Her phone should now only connect to the internet (or using internet apps like proboards/espngoals etc) when she wants it too and not on its own any probs let me know rs |
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Post by salopstick on May 30, 2012 20:04:28 GMT
Get an iphone
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Post by tazi on May 30, 2012 20:13:57 GMT
Hi Tazi, on my wildfire you go into "settings" followed by "Wireless & Networks" then untick Mobile Network......did it when I went abroad! that will do it but everytime you want to use the mobile internet she will have to turn it back on, then off again what you need to do is turn the roaming function off. Basically what the roaming does is constantantly conecting to the internet when ever the phone signal changes ( it's a fucking disgrace that there is no warning about this on your phone or from phone companies) when your moving around. as above go to wireless & networks scroll down to mobile network then untick the data roaming Her phone should now only connect to the internet (or using internet apps like proboards/espngoals etc) when she wants it too and not on its own any probs let me know rs Hi mate thanks for your help. Followed that and the data roaming isn't ticked anyway... |
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Post by redsaturday on May 30, 2012 20:34:35 GMT
Even with the mobile network switched on, if the mobile network is switched off it my untick it automatically.
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Post by tazi on May 30, 2012 21:08:13 GMT
Even with the mobile network switched on, if the mobile network is switched off it my untick it automatically. I dont understand mate... I'm pretty thick...  |
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Post by figo85 on May 30, 2012 21:50:37 GMT
The best thing to do is to download the Vodafone My APP which allows you to keep up to date with your usage.
Also, you should be able to connect the phone to a WIFI device that you use to access the internet on your PC. This will allow you to use the home based internet service instead of the Vodafone Data. Finally, you can get an extra 500 mb of data for £5 which you can remove at any point.
Hope this helps.
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Post by kevland on May 30, 2012 21:55:13 GMT
Taxi, look for an app called Onavo Count in the market, it's free and very good for monitoring date usage. It will show you what apps on the phone is using what data. Have a read up on it and give it a go.
Kev
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Post by redsaturday on May 30, 2012 22:02:11 GMT
Even with the mobile network switched on, if the mobile network is switched off it my untick it automatically. I dont understand mate... I'm pretty thick... In the wireless and network settings if you turn on mobile network. Then check to see if the roaming box is still unticked |
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Post by tazi on May 30, 2012 22:34:18 GMT
Turned on mobile network and roaming box remains unticked.
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Post by Huddysleftfoot on May 30, 2012 22:46:08 GMT
Turned on mobile network and roaming box remains unticked. Try a reset then carry out the roaming op as mentioned earlier. |
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Post by LL Cool Dave on May 31, 2012 7:25:33 GMT
Taxi, look for an app called Onavo Count in the market, it's free and very good for monitoring date usage. It will show you what apps on the phone is using what data. Have a read up on it and give it a go. Kev Just downloaded this app on your recommendation. Looks good, cheers. |
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Post by Deleted on May 31, 2012 10:51:57 GMT
My daughters phone HTC Wildfire S... According to vodafone she's used up nearly all of her Data allowance and yet she hardly ever uses her phone... Telephoned vodafone and they said that this is correct and that the phone is permanantly connected to the internet etc etc... For some reason he then hung up on us... How do i disconnect it from being permanently connected to the internet etc etc?. Thanks in advance... I believe it's a download allowance tazi, she shouldn't be using her allowance just by being connected as far as I know. I've got a HTC Wildfire, had it over a year, I don't actually know how to shut the browser down tbh, don't use it a massive amount but it's 'always connected' as far as I know and I haven't gone over my allowance, which isn't massive, yet. Having said all that, I'm sure someone will come on soon who's an expert And I'll find out I owe my mobile company hundreds i'm on vodfone too and it IS download allowance but that doesn't necessarily mean actually downloading vids,pics etc. simply by going onto things like facebook uses the allowance up as she's downloading the info onto her phone to even use it so if she uses facebook a lot that will drink up her allowance very very quickly! to be fair though vodafone are quite good in that if you go over your allowance then they only charge an additional £5 per 250mb anyway |
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Post by tazi on May 31, 2012 11:43:49 GMT
she doesnt even use it for facebook etc etc as she has her own laptop for that.
customer services were wank and hadnt got a clue. Took it to the shop who went through the phone and hopefully that will be that. Somehow i dont hold out much hope though.
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Post by redsaturday on May 31, 2012 21:03:25 GMT
another thing is if she has google maps app, and the constant update location turned on, i deleted mine didn't trust it.
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Post by tazi on May 31, 2012 22:29:14 GMT
another thing is if she has google maps app, and the constant update location turned on, i deleted mine didn't trust it. Thanks mate... Just deleted the fcuker too.... |
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Post by elystokie on Jun 1, 2012 9:40:47 GMT
I believe it's a download allowance tazi, she shouldn't be using her allowance just by being connected as far as I know. I've got a HTC Wildfire, had it over a year, I don't actually know how to shut the browser down tbh, don't use it a massive amount but it's 'always connected' as far as I know and I haven't gone over my allowance, which isn't massive, yet. Having said all that, I'm sure someone will come on soon who's an expert And I'll find out I owe my mobile company hundreds i'm on vodfone too and it IS download allowance but that doesn't necessarily mean actually downloading vids,pics etc. simply by going onto things like facebook uses the allowance up as she's downloading the info onto her phone to even use it so if she uses facebook a lot that will drink up her allowance very very quickly! to be fair though vodafone are quite good in that if you go over your allowance then they only charge an additional £5 per 250mb anyway Ah right, as I say, rarely use mine but the internet is always there, never go on fb on it. My 2 lads and me are all on Tesco's mobile, I haven't been charged any extra (yet!). |
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