|
|
Post by Nick1984 on Apr 12, 2011 11:33:25 GMT
Ordered 4 tickets in a row at last Fri from SEE Tickets for the semi. Had my confirmation email and despatch email confirming all 4 tickets costing £174.60 (paid).
Anyway the tickets arrived today except there's only 2 of the things. Rang the helpline to be told there had been a mistake and the other tickets will be chased and they'll get back to me about them.
Anyone else had this problem? I wouldn't be worried about it expect there was a 2 tickets per person rule.
|
|
|
|
Post by hooftastic on Apr 12, 2011 11:40:45 GMT
I got sent Lady Gaga tickets........
|
|
|
|
Post by turtleshead on Apr 12, 2011 11:47:27 GMT
Ordered 4 tickets in a row at last Fri from SEE Tickets for the semi. Had my confirmation email and despatch email confirming all 4 tickets. Anyway the tickets arrived today except there's only 2 of the things. Rang the helpline to be told there had been a mistake and the other tickets will be chased and they'll get back to me about them. Anyone else had this problem? I wouldn't be worried about it expect there was a 2 tickets per person rule. It was 2 tickets per person, if you ordered 4 on a single ref number then I'd guess that they have sent out what your entitled to and rightly so |
|
|
|
Post by superscfc on Apr 12, 2011 11:48:48 GMT
Ordered 4 tickets in a row at last Fri from SEE Tickets for the semi. Had my confirmation email and despatch email confirming all 4 tickets. Anyway the tickets arrived today except there's only 2 of the things. Rang the helpline to be told there had been a mistake and the other tickets will be chased and they'll get back to me about them. Anyone else had this problem? I wouldn't be worried about it expect there was a 2 tickets per person rule. I was given two tickets extra  |
|
|
|
Post by Nick1984 on Apr 12, 2011 11:53:02 GMT
Ordered 4 tickets in a row at last Fri from SEE Tickets for the semi. Had my confirmation email and despatch email confirming all 4 tickets. Anyway the tickets arrived today except there's only 2 of the things. Rang the helpline to be told there had been a mistake and the other tickets will be chased and they'll get back to me about them. Anyone else had this problem? I wouldn't be worried about it expect there was a 2 tickets per person rule. It was 2 tickets per person, if you ordered 4 on a single ref number then I'd guess that they have sent out what your entitled to and rightly so I used two SCFCDirect IDs to get the 4 tickets. The receipt even says 4 tickets £174.60. |
|
|
|
Post by turtleshead on Apr 12, 2011 11:55:33 GMT
It was 2 tickets per person, if you ordered 4 on a single ref number then I'd guess that they have sent out what your entitled to and rightly so I used two SCFCDirect IDs to get the 4 tickets. The receipt even says 4 tickets £174.60. I wouldnt worry then, I'd give them an hr to call me back tho and I'd be straight back on the phone demanding an answer |
|
|
|
Post by Nick1984 on Apr 12, 2011 12:00:10 GMT
They said I should've received 4, and will chase them, get them posted and call me back.
Why just 2 tickets in the post though? Human error? Confusion over the 2 ticket rule? What a coincidence I've received 2 instead of 1 or 3.
|
|
|
|
Post by turtleshead on Apr 12, 2011 12:02:05 GMT
Not sure mate, I'd want to know where my other 2 tickets were tho and when they will arrive, not like the match is weeks away
|
|
|
|
Post by lew86 on Apr 12, 2011 12:05:44 GMT
They said I should've received 4, and will chase them, get them posted and call me back. Why just 2 tickets in the post though? Human error? Confusion over the 2 ticket rule? What a coincidence I've received 2 instead of 1 or 3. Probably questions you should be asking them . I wouldn't worry mate, they seem to be quite an efficient company, part from your error. |
|
|
|
Post by marra315 on Apr 12, 2011 12:10:54 GMT
They have record of the seats allocated purchased by you , it's not an issue really ! Just need print it and send ...
|
|
|
|
Post by scfcno1fan on Apr 12, 2011 12:18:04 GMT
Funny that cos as I've put on my concessions instead of adult threads, Seetickets rang me earlier so I could upgrade my tickets from concessions. Right at the end she asked me for my reference number (just for admin presumably) and reacted with surprise when I only gave the one number and I had purchased two tickets. I said we were allowed to buy 2 tickets per reference number and she seemed to be ok with that.
Lets just hope there hasn't been a bit of a cock up.
|
|
|
|
Post by miltonpotterfan on Apr 12, 2011 12:24:39 GMT
Sounds like they have only put 2 in the envolope, they did the same to my mate last year but concert tickets, i would chase it up ASAP.
|
|
|
|
Post by Nick1984 on Apr 12, 2011 12:29:30 GMT
They said I may have to collect the other two
|
|
|
|
Post by scfcno1fan on Apr 12, 2011 12:50:51 GMT
They said I may have to collect the other two From where? |
|
|
|
Post by Nick1984 on Apr 12, 2011 13:30:13 GMT
Sorting office
|
|
|
|
Post by Nick1984 on Apr 13, 2011 9:51:34 GMT
Just given them a call (3rd time now) and I'm still on this stupid 48 hour call back list.
It'd be nice just to know whether I was going to get the other 2 tickets or not!
|
|
