They have some decent games, but they proper ripped my lad off some years ago after he spent hundreds on XB live, games, Fifa points etc then banned him from the system (he was 10, wouldnt explain why or what he was supposed to have done!) - escalated it all the way to some exec in the USA calling me but still wouldnt tell me
Vowed never to have an Xbox in the house again, he happily has his own PS4 now too (is 15 now)
If I didnt need to use Windows for work etc (and I like Office!) I wouldnt have a M$ product in the house!