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Post by Robo10 on May 22, 2019 18:34:23 GMT
Every surgery now has an app for booking online I use Evergreen, but there is Patient Access and others. I order my monthly repeats on it, are waiting at the chemist 3 days later I can review test results I can ask a simple question I can book appointments, usually for the following day, as there are slots reserved for online booking You cant get those slots ringing up unless a dire emergency Honestly its 2019, get with the times :-) Ffs! What planet do some people live on?! As someone who has a long term health condition and as a result was granted patient access ( to order repeat medication ) i will tell you a story; Last september whilst away on holiday i fell ill (nothing to do with my longterm health condition) and wanted a doctors appointment for my return home. On the monday i logged onto patient access and the earliest available appointment was the following thursday lunch! , i booked this appointment and flew home on the tuesday evening , by wednesday lunch i was rushed in hospital!! On the thursday morning i logged onto patient access to cancel my appointment so that someone, ( probably a poorly old lady or gent) could have it, can you cancel appointments on patient access? ; can you f*”k!. I then lay in my hospital bed on my phone to my gp for an hour trying to get through so i could cancel my appointment, could i get through; could i f’*’k!! So the next time you start piping up about it been 2019 have a closer look at the sh*t management and how the gready fatcats that are implementing these systems and running the gp surgeries ! (and probably getting a few brown envelopes to top up their fu’*g pensions whilst theyre at it!). Owrate youth calm down, you will get high blood pressure (join the club) Patient Access is pants (had it first) - I've foind Evergreen to be much better. I'm guessing that appointments and ringing to no avail though is still a disorganised local practice - nothing to do with the apps. Our surgery has specific slots reserved for online booking, and we find that if we need to get in urgently we rock up at 8am when they open to get a same day one (again they have slots open for emergency same day) Dont doubt you have had a ropey experience buddy, but you should really have been on to 111 and getting to A&E if it had gone that far - I say that having put off going to the docs after being unwell for days and having a massive cardiac arrest in 2016. I cant praise the NHS enough for my treatmwent and ongoing care, even if I have to nudge them occassionally to do annual tests etc. Cant say they always get it right, we buried my beloved nan yesterday after a short hospital stay with pneumonia that became CDiff, not quite as good care there, but in the main they do amazing things against the odds. |
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Post by chuffedstokie on May 23, 2019 17:30:28 GMT
Phone up after 8.30 in the morning and most days you are in by 10:30 but then again I have the most efficient doctor out there. Same here. Get on the phone at 08.00 and seen the same day. Probably not your GP but what the heck. |
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