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Post by StatesideStokie on Nov 10, 2018 16:48:15 GMT
Don't worry lads, i'm sure at the next Council meeting Scholes et al will tell us how they've only heard positive comments about the service and how happy everyone overseas is with it. God only knows who they talk to to get that feedback I’ve been copying him in all of my communications with the vendor. I would encourage everyone else to do likewise, so he has no excuses. Tony.scholes@stokecityfc.com Unsurprisingly, he has yet to respond to any of my emails.
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Post by varnapotter on Nov 10, 2018 16:48:46 GMT
I will be demanding a full refund for the rest of the season. It’s toss every week. I just said the same thing - pathetic service!!!
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Post by stokecity4life on Nov 10, 2018 16:56:48 GMT
I cannot believe how bad that was. I need go A&E now.
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Post by trincostokie on Nov 10, 2018 16:57:33 GMT
My head hurts!
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Post by citynickscfc on Nov 10, 2018 16:57:52 GMT
I cannot believe how bad that was. I need go A&E now. I will be applying for a refund for the 4th or 5th time this season.... Joke.
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Post by terrorofturfmoor on Nov 10, 2018 17:05:32 GMT
If you blink really fast you won't notice it I did, but I mistimed my blinking with the screen......ended up watching a blank screen all afternoon!!!
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Post by ukcstokie on Nov 10, 2018 17:08:26 GMT
I cannot believe how bad that was. I need go A&E now. I suffer from Epilepsy, have done for over a year now. It wasn't much to watch a match that cost more than a few pints was it?
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Post by swampmongrel on Nov 10, 2018 17:09:01 GMT
Don't worry lads, i'm sure at the next Council meeting Scholes et al will tell us how they've only heard positive comments about the service and how happy everyone overseas is with it. God only knows who they talk to to get that feedback I’ve been copying him in all of my communications with the vendor. I would encourage everyone else to do likewise, so he has no excuses. Tony.scholes@stokecityfc.com Unsurprisingly, he has yet to respond to any of my emails. You have to think Scholes was being ‘cute’ when we signed a contract with this streaming provider.
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Post by stokedaft on Nov 10, 2018 17:10:13 GMT
Just watched a perfect stream on the Forest site come on Stoke
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Post by robwahlmann on Nov 10, 2018 18:29:46 GMT
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Post by robwahlmann on Nov 10, 2018 18:59:14 GMT
They should refund everybody for the whole season and make it free until they are able to bring in some competent people! This is really a disgrace!
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Post by mickmillslovechild on Nov 10, 2018 19:52:28 GMT
They need to employ wreckitrob
He'll sort it for them
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Post by citynickscfc on Nov 10, 2018 20:18:33 GMT
Refund request in yet again. What a load of rubbish this league and Club is
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Post by canadastu on Nov 12, 2018 16:37:45 GMT
Just received a refund and an apology which said the issue has been identified, fixed and it won't happen again. We shall see
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Post by FbrgVaStkFan on Nov 12, 2018 17:05:18 GMT
Three months of summer prep (yes, no, maybe?), three months since announcing Stoke TV and 39 thread pages later and and Stoke TV is still questionable as a viable service to Stoke fans wherever they may be. At what point does one throw in the towel and start over? I've yet to purchase due to the seemingly non-ending problems I read on here, so I can't complain too loudly I guess, but I'd be more than happy to be able to give my money over in confidence knowing I've nothing to worry about. I frankly don't care if it's Stoke TV's fault or not on certain match days. STOKE TV, GOD LOVE YA, BUT FIX THIS YOU FOOLS, BE A PROFESSIONAL SERVICE FOR CHRIST'S SAKE.
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Post by BuzzB on Nov 12, 2018 22:24:57 GMT
Now I aren't plugging for the guys on here but, get yourselves an IPTV service for a fraction of paying Stoke. In general alot of IFollows were not avaliable for some reason on Saturday but Eaton's IPTV had it on, first half wasn't good quality but after half time it was perfectly watchable. More to the point you can watch as much footy and on demand as you like, for £40 quidish a year and works wherever you are in the world. There is also Miltonpotterfan on here who sells it. Its a no brainer really.
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Post by Deleted on Nov 13, 2018 17:47:45 GMT
They've won an award...
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Post by jameselfletcher on Nov 14, 2018 15:36:38 GMT
I received my refund, but I just want to point out that other clubs are doing much better with this streaming. I have a friend who supports QPR, they use a different in house stream and that allows them to not only have replays during games with multiple camera angles, they also publish full replays after the fact for fans who paid but missed the game. You can watch the full 90 mins for at least a week after the game. As I said they have multiple camera angles and in game replays. Our coverage is a joke compared to theirs and we pay more! My friend always laughs at me when I complain about our stream and shows me his. Why did we not do something like this, surely we have the facilities.
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Post by elystokie on Nov 15, 2018 9:33:45 GMT
I received my refund, but I just want to point out that other clubs are doing much better with this streaming. I have a friend who supports QPR, they use a different in house stream and that allows them to not only have replays during games with multiple camera angles, they also publish full replays after the fact for fans who paid but missed the game. You can watch the full 90 mins for at least a week after the game. As I said they have multiple camera angles and in game replays. Our coverage is a joke compared to theirs and we pay more! My friend always laughs at me when I complain about our stream and shows me his. Why did we not do something like this, surely we have the facilities. It really is quite incredible just how incompetent we are in certain areas of running a business.
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Post by jezzascfc on Nov 15, 2018 14:25:30 GMT
We need to bring back Bryan "Disco" Small as co-commentator! That flashing stream takes me back to Maxims circa 1990-1, when I stood behind the bar in my black and white pinstripe waistcoat and red bow tie!
Serious question, on the basis the stream actually works that night - I am in Jersey at meetings on the night of the Derby midweek game, so will the international stream which I usually watch here at home in Bermuda still work in Jersey for me that evening or do I need to be a guest of "wreck it rob" for that game?
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Post by mickmillslovechild on Nov 15, 2018 16:01:13 GMT
And it's things like that that make me less convinced that it's streamamg that are the problem.
Was't it the Hull game where there was no stream avaialable on Stoke City Player but the stream was fine for Hull, and they actually used their stream for replays on our big screen? Hull also use streamamg so why could they get it and we couldn't? Why would streamamg be winning awards if not getting a stream/streams going down/flickering screens happens every single week with every club that use them?
Methinks that the club's stance of "All down to the provider, nothing we can do" may be a tiny bit of bullshit on their part!
Whoever's fault it is, it's may be a great idea by the club, but it's a piss poor service they're currently offering up. Second tier in football but currently in the Evo Stik Northern league when it comes to professionalism off the pitch.
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Post by Deleted on Nov 15, 2018 16:03:41 GMT
We need to bring back Bryan "Disco" Small as co-commentator! That flashing stream takes me back to Maxims circa 1990-1, when I stood behind the bar in my black and white pinstripe waistcoat and red bow tie! Serious question, on the basis the stream actually works that night - I am in Jersey at meetings on the night of the Derby midweek game, so will the international stream which I usually watch here at home in Bermuda still work in Jersey for me that evening or do I need to be a guest of "wreck it rob" for that game? Doubt it will work
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Post by mickmillslovechild on Nov 15, 2018 16:09:22 GMT
We need to bring back Bryan "Disco" Small as co-commentator! That flashing stream takes me back to Maxims circa 1990-1, when I stood behind the bar in my black and white pinstripe waistcoat and red bow tie! Serious question, on the basis the stream actually works that night - I am in Jersey at meetings on the night of the Derby midweek game, so will the international stream which I usually watch here at home in Bermuda still work in Jersey for me that evening or do I need to be a guest of "wreck it rob" for that game?
If you can't get to a game, join rob's room! Far better chatting on there as well than on the match thread here (which is all doom and gloom with people taking their anger at the team out on other people on here).
Just remember to accept his friend request if he adds you (rather than being one of those last weekend who were having a go at Rob for not being able to get in when it was their own fault not Rob's).
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Post by daviddunn on Nov 15, 2018 17:58:22 GMT
We need to bring back Bryan "Disco" Small as co-commentator! That flashing stream takes me back to Maxims circa 1990-1, when I stood behind the bar in my black and white pinstripe waistcoat and red bow tie! Serious question, on the basis the stream actually works that night - I am in Jersey at meetings on the night of the Derby midweek game, so will the international stream which I usually watch here at home in Bermuda still work in Jersey for me that evening or do I need to be a guest of "wreck it rob" for that game?
If you can't get to a game, join rob's room! Far better chatting on there as well than on the match thread here (which is all doom and gloom with people taking their anger at the team out on other people on here).
Just remember to accept his friend request if he adds you (rather than being one of those last weekend who were having a go at Rob for not being able to get in when it was their own fault not Rob's).
They updated the Rabbit app a few days ago and have messed it up so you can't find your friends list it's totally disappeared and your chat history so as far as I'm aware you go to press the arrow on blue background, press public rooms then press search bar and brings up last 5 rooms visited that's one way ,the only other way I know is press on one of wreckits links should take you to his room hope this might help someone
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Post by mickmillslovechild on Nov 15, 2018 18:10:15 GMT
If you can't get to a game, join rob's room! Far better chatting on there as well than on the match thread here (which is all doom and gloom with people taking their anger at the team out on other people on here).
Just remember to accept his friend request if he adds you (rather than being one of those last weekend who were having a go at Rob for not being able to get in when it was their own fault not Rob's).
They updated the Rabbit app a few days ago and have messed it up so you can't find your friends list it's totally disappeared and your chat history so as far as I'm aware you go to press the arrow on blue background, press public rooms then press search bar and brings up last 5 rooms visited that's one way ,the only other way I know is press on one of wreckits links should take you to his room hope this might help someone Agreed that for existing friends the new update has caused complete chaos mate! As you say, you basically have to use your "history" on there to find a room (im fact i think me and you were mentioning it on here the other day). Important for newcomers though to know that rob doesn't run rabbit and (if the stream is shit) rob doesn't control the quality of the stream, so any issues are issues he can't resolve.
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Post by daviddunn on Nov 15, 2018 18:24:54 GMT
They updated the Rabbit app a few days ago and have messed it up so you can't find your friends list it's totally disappeared and your chat history so as far as I'm aware you go to press the arrow on blue background, press public rooms then press search bar and brings up last 5 rooms visited that's one way ,the only other way I know is press on one of wreckits links should take you to his room hope this might help someone Agreed that for existing friends the new update has caused complete chaos mate! As you say, you basically have to use your "history" on there to find a room (im fact i think me and you were mentioning it on here the other day). Important for newcomers though to know that rob doesn't run rabbit and (if the stream is shit) rob doesn't control the quality of the stream, so any issues are issues he can't resolve. Yeah might have been me I can go on a bit like ,but your spot on he dosent control rabbit and if the odd stream ain't perfect it's not Robs fault I'm happy with it , I've watched far far worse streams over the years ,the app update has just messed things up a bit
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Post by daviddunn on Nov 15, 2018 20:38:49 GMT
They updated the Rabbit app a few days ago and have messed it up so you can't find your friends list it's totally disappeared and your chat history so as far as I'm aware you go to press the arrow on blue background, press public rooms then press search bar and brings up last 5 rooms visited that's one way ,the only other way I know is press on one of wreckits links should take you to his room hope this might help someone Agreed that for existing friends the new update has caused complete chaos mate! As you say, you basically have to use your "history" on there to find a room (im fact i think me and you were mentioning it on here the other day). Important for newcomers though to know that rob doesn't run rabbit and (if the stream is shit) rob doesn't control the quality of the stream, so any issues are issues he can't resolve. Think it was someone called Potterlog on here you were talking to bud
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Post by liathroid on Nov 23, 2018 21:04:17 GMT
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Post by biddemaninla on Nov 24, 2018 4:38:57 GMT
Hey up Lads So over here in the states and watched a couple of the games for a fiver on the Stoke website, not bad, come the Middlesboro game it wanted a year subscription so I spunked the 110 quid, utter wank feed and now I can't get logged in or reset the password. Where do I start with them to cancel and get a full refund? any ideas? Cheers
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Post by macca_KT on Nov 24, 2018 15:03:02 GMT
anybody else not able to get on the stream?
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