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Post by ST1 Stokie on Jul 7, 2015 17:21:47 GMT
Does anyone know the procedure for complaining to RM. Had a letter posted this am something I brought off ebay (a prostate cancer badge). Not of any value £3.50. but the letter had been ripped open and the badge missing.
Do I go post office on leek rd to complain.
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Post by Deleted on Jul 7, 2015 17:24:15 GMT
Right now is the time of year they have a hell of a lot of "students" Working in the sorting office.
Good luck
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Post by crapslinger on Jul 7, 2015 17:28:53 GMT
Right now is the time of year they have a hell of a lot of "students" Working in the sorting office. Good luck That says a lot about our future graduates  |
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Post by ST1 Stokie on Jul 7, 2015 17:29:11 GMT
seems like it was posted with the corner ripped off so would have thought that would have been picked up early
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Post by Deleted on Jul 7, 2015 19:25:03 GMT
Right now is the time of year they have a hell of a lot of "students" Working in the sorting office. Good luck That says a lot about our future graduates Foreign students  |
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Post by RichieBarkerOut! on Jul 7, 2015 20:54:20 GMT
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Post by mozzer68 on Jul 7, 2015 21:05:14 GMT
I complained some years ago, I rang the Leek road office and the main sorting office in Wolverhampton as i had received a couple of birthday cards that had been ripped open also a wedding anniversary card took 17 days to arrive from the day it was posted.
Got absolutely nowhere with them even after 4 phone calls and a lot of empty promises to investigate. utter wank service utter wank company.
Hope you have better luck
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Post by Deleted on Jul 7, 2015 21:07:12 GMT
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Post by RichieBarkerOut! on Jul 7, 2015 21:08:29 GMT
Post a link or make a complaint? |
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Post by Deleted on Jul 7, 2015 21:09:39 GMT
Post a link or make a complaint? See PM  TEST |
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Post by RichieBarkerOut! on Jul 7, 2015 21:11:59 GMT
Post a link or make a complaint? See PM TEST And see yours! |
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Post by RichieBarkerOut! on Jul 7, 2015 21:12:47 GMT
And before Fraise gets on here, we're not gay lovers, nor are we about to be. I think.
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Post by Deleted on Jul 7, 2015 21:16:40 GMT
And before Fraise gets on here, we're not gay lovers, nor are we about to be. I think. Sorry about the spelling error... TEST |
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Post by burberrybassist on Jul 9, 2015 6:44:37 GMT
I think the onus is on the seller of you bought it off eBay, as it's them who paid to have the package sent. You can message the seller on ebay or start a dispute up on that or PayPal? Although I suppose with you actually receiving the package this may affect that :/ still worth a shot though as there's nothing stopping sellers sending out empty ripped parcels to people and then claiming the Royal Mail lost the item (not that I'm suggesting that this is what happened)
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Post by manchesterpotter on Jul 9, 2015 8:23:23 GMT
It's almost impossible to make a complaint to those fuckers. I run an online record store, so I'm constantly sending and receiving vinyl. I used to live in an apartment building which required the postman to have a special pass so he could get into the reception and then use an intercom to call up to my apartment. During the first few months nearly every record I was expecting failed to get to me. The RM tracking service would say that the item had been signed for but I hadn't received anything and had never actually had the postman call me through the intercom. After a while it was getting to the point where it was costing me a fortune in lost vinyl, so I asked the building security to check CCTV to see where the postman had actually been. Turns out that the lazy cunt didn't want to have to get into the lift so he hadn't even tried to deliver any of my post and had been signing for the records himself. I spent 3 months emailing and calling RM daily with no joy before I had to threaten legal action. Eventually they reimbursed me for every lost record and also dismissed the postman, but it was just a fucking nightmare that was exhausting. I use couriers now |
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Post by kbillyh on Jul 9, 2015 9:28:17 GMT
I run an online business myself sending out over 500 large letters and parcels every month via Royal Mail.
The missing in transit rate pre 2010 used to be about 1 or 2 a month, last year only 2 missing, and none this year to date. Pretty good in my book but yeah, complaints don't really get you anywhere but it's always best to report it as they do record them, patterns emerge enabling them to narrow down and trap dodgy staff.
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Post by partickpotter on Jul 9, 2015 10:21:53 GMT
That says a lot about our future graduates Foreign students I'll raise you: Foreign Muslim Gay Students. That should get a like from the likes of fish paste man, comical Harry and muff. |
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Post by Deleted on Jul 9, 2015 11:21:29 GMT
Foreign students I'll raise you: Foreign Muslim Gay Students. That should get a like from the likes of fish paste man, comical Harry and muff. I'm not looking for likes pp, honestly. infact I don't give a fuck about anyone on here....including my grandad harryburrows the main Stoke office used to be crammed with cheap foreign students who don't give a flying fuck at this time of the year. just my personal observations from when I worked there......it can only be far worse now ....surely. |
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Post by partickpotter on Jul 9, 2015 11:27:17 GMT
I'll raise you: Foreign Muslim Gay Students. That should get a like from the likes of fish paste man, comical Harry and muff. I'm not looking for likes pp, honestly. infact I don't give a fuck about anyone on here....including my grandad harryburrows the main Stoke office used to be crammed with cheap foreign students who don't give a flying fuck at this time of the year. just my personal observations from when I worked there......it can only be far worse now ....surely. I wasn't thinking of you when I wrote this. I did see your smiley. I was just having a wee dig at the board's moral conscience. |
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Post by Deleted on Jul 9, 2015 11:29:13 GMT
I'm not looking for likes pp, honestly. infact I don't give a fuck about anyone on here....including my grandad harryburrows the main Stoke office used to be crammed with cheap foreign students who don't give a flying fuck at this time of the year. just my personal observations from when I worked there......it can only be far worse now ....surely. I wasn't thinking of you when I wrote this. I did see your smiley. I was just having a wee dig at the board's moral conscience. To be honest I did think that either, but I put it in incase others reading started to like your post  |
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