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Post by algor on Jun 5, 2015 20:25:58 GMT
As an ex employee to towers guest safety is crucial and the number one priority this is drilled into ride operators day in and day out, ride ops have extensive daily training to ensure they know the drills heart by heart in case anything goes wrong. The ride ops are on more than national minimum wage and hold a ride operators licence detailing which rides they are qualified to operate (very much like a drivers license). Now without knowing the ins and outs of this I can only speculate but I'm certain this is a mechanical error and not human in the slightest, although it sounds ignorant staff will only do what the computer tells them to, so if guests told them there was a train on the track they would still only listen to the computer system as this should stop any crash from happening. As I'm sure you have all read the track is split into sections only one train can enter one zone only the censors should of stopped this from happening, obviously there was a fault there. The staff sent the empty train around the track as the computer flagged a problem with the train not the track, this enabled staff to let the fully loaded train go behind it as there was no fault with the track just the train in front. Unfortunately the computer system has failed and leaves us here. With defending the staff there, there seemed to be a delay in arranging medical care for the injured this is unacceptable and they are certainly not trained to delay that much. I can only put that down to sheer panick leading them to forget what to do in a crisis Sorry mate but that would suggest human error, if the computer says everything is fine and the public outside are shouting that it isn't then common sense would say at least take a look yourself, to blindly press the go button especially after sending a test car out that was indicating an error of any kind is in fact criminal!
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Post by Deleted on Jun 5, 2015 20:31:11 GMT
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Post by scfcmacca on Jun 5, 2015 21:44:23 GMT
As an ex employee to towers guest safety is crucial and the number one priority this is drilled into ride operators day in and day out, ride ops have extensive daily training to ensure they know the drills heart by heart in case anything goes wrong. The ride ops are on more than national minimum wage and hold a ride operators licence detailing which rides they are qualified to operate (very much like a drivers license). Now without knowing the ins and outs of this I can only speculate but I'm certain this is a mechanical error and not human in the slightest, although it sounds ignorant staff will only do what the computer tells them to, so if guests told them there was a train on the track they would still only listen to the computer system as this should stop any crash from happening. As I'm sure you have all read the track is split into sections only one train can enter one zone only the censors should of stopped this from happening, obviously there was a fault there. The staff sent the empty train around the track as the computer flagged a problem with the train not the track, this enabled staff to let the fully loaded train go behind it as there was no fault with the track just the train in front. Unfortunately the computer system has failed and leaves us here. With defending the staff there, there seemed to be a delay in arranging medical care for the injured this is unacceptable and they are certainly not trained to delay that much. I can only put that down to sheer panick leading them to forget what to do in a crisis Sorry mate but that would suggest human error, if the computer says everything is fine and the public outside are shouting that it isn't then common sense would say at least take a look yourself, to blindly press the go button especially after sending a test car out that was indicating an error of any kind is in fact criminal! I agree on a personal level and indeed should conflict with any health and safety there is on this ride or other rides. This is why I said it would sound ignorant that the staff would not listen to the public. (That is if the reports are true that the public could see there was an issue) and indeed it is ignorant if that was me operating I would of not let any other train leave without knowing it was safe to do so. However the staff member may have been and most probably was aware maybe before or afterwards there was an issue but allowed the ride to continue to his/her knowledge that the track itself would detect any issues and intervene before an accident took place. With the park being closed and other rides around the country halted I believe that there will be a new rule to always have a visual on all parts of the track and train at all times. However it happend I feel for the ride ops team on this one they didn't intend for this to happen and I imagine are going through hell right now.
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Post by 36dd on Jun 6, 2015 22:48:15 GMT
Anyone seen Kay Burley interview to the CEO at Merlin, I can't put the link on but its worth a watch. Her interview is unprofessional to say the least.
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Post by Deleted on Jun 7, 2015 5:17:42 GMT
Here you go 36DD
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Post by 36dd on Jun 7, 2015 5:43:36 GMT
Ta, her approach to the interview was uncalled for, she clearly let her emotions take over & made herself look unprofessional. Maybe she wants a career change to become a prosecution lawyer or something?
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Post by Deleted on Jun 7, 2015 5:52:39 GMT
That's the one-woman Spanish Inquisition that we know as Kay Burley for you...I don't mind a bit of Sky News to be fair.
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Post by Deleted on Jun 8, 2015 11:24:40 GMT
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Post by trentvale68 on Jun 8, 2015 20:00:14 GMT
Yeah, it's a damned shame, the girl losing her leg, apparently above the knee as well which would surely make a prosthetic more problematic. Would be unlikely that the other leg would have escaped serious damage but we can hope. Even worse the poor lass was on a first date with the lad she was with. The money that these theme park companies make, they should be offering 7 figure sums without hesitation to at least attempt a compensation, although how you can ever replace a limb in monetary terms is perhaps difficult to accept.
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Post by harryburrows on Jun 8, 2015 21:49:31 GMT
Yeah, it's a damned shame, the girl losing her leg, apparently above the knee as well which would surely make a prosthetic more problematic. Would be unlikely that the other leg would have escaped serious damage but we can hope. Even worse the poor lass was on a first date with the lad she was with. The money that these theme park companies make, they should be offering 7 figure sums without hesitation to at least attempt a compensation, although how you can ever replace a limb in monetary terms is perhaps difficult to accept. Let's hope they learn the lesson of Thomas Cook and do right by all the victims
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Post by SamB_SCFC on Jun 8, 2015 22:52:53 GMT
From all the sounds coming out of the Alton Towers management it sounds like they're going to fully support the injured and money is going to be no object which is good news. 4 young people with their lives ahead of them having their futures decimated like this, no amount of money is going to be able to bring back what they've lost. But not having any financial worries for the foreseeable future will be a big help and the least they deserve.
I assume they'll learn whatever lessons that need to be learned and any issues found with the quality of the manufacturing or competence of the staff will be dealt with. It's a shame because I loved the Smiler ride and in my opinion it was the first truly great ride the park has had since the Nemesis opened in the early 90s. It's probably condemned now I can't see how it can be re-opened after this. Too much has happened.
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Post by mermaidsal on Jun 10, 2015 12:26:27 GMT
Yeah, it's a damned shame, the girl losing her leg, apparently above the knee as well which would surely make a prosthetic more problematic. Would be unlikely that the other leg would have escaped serious damage but we can hope. Even worse the poor lass was on a first date with the lad she was with. The money that these theme park companies make, they should be offering 7 figure sums without hesitation to at least attempt a compensation, although how you can ever replace a limb in monetary terms is perhaps difficult to accept. It will be hell at the start for her but I promise, life does reassert itself in the end and life is still a very good place with a disability - just some extra local difficulties. I hope she's not forced to live it in the public eye. And those with severe leg injuries which haven't needed amputation will have, in many ways, equally tough times to come. xxx Leah
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Post by Deleted on Jun 26, 2015 22:05:41 GMT
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Post by 36dd on Jun 28, 2015 6:03:14 GMT
I'm going tues with the wife for our wedding anniversary, I hear it's like a ghost town at the moment????
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