SCFC Direct - ST renewals - crash?

[JudgeMental]

So, payday comes around and I can now renew my and the lad's Season Ticket - and.... scfcdirect is unavailable.

Anyone else having a problem?

[jeycov]

Website OK here

Maybe worth checking that any bank details are up to date.

The one that I had registered needed updating - which halted the process

Otherwise give the ticket office a ring

[yerwot]

Worked for me 10 minutes ago

[Lakeland Potter]

Mar 27, 2015 10:54:46 GMT jeycov said:

Website OK here

Maybe worth checking that any bank details are up to date.

The one that I had registered needed updating - which halted the process

Otherwise give the ticket office a ring

I had a similar problem, my debit card did not appear to be registered on the system - despite the fact that I have used it to buy away tickets recently. I registered it again and it worked - but only at the second attempt.

Ringing the ticket office is sensible advice - because so many tickets are now bought online the phone queues are often much shorter than they used to be.

[thestatusquo]

It crashed on me on the payment screen I was on hold to the ticket office the email confirming that it had gone through arrived. My son experienced too. If anyone hasn't renewed I would advise them not to wait and make any attempt whilst they can talk to the ticket office.

[jonnybravo]

Same happened to me,to be on the safe side rang the ticket office,gave my details told them what happened and they sorted it over the phone.

[thebet365]

Renewed my lads earlier. Website was working fine.

[JudgeMental]

Done. :-)

[kiwi]

Page down now. comes up "Server Error in '/' Application."

[Deleted]

Didn't work for me so went the ground and renewed in person.

Only 3 people in the queue.

As a previous poster said with so many being done on line the phone lines or queues are much shorter.

[scfcno1fan]

I added a comment to a thread last week but no one responded.



I had a similar issue. What fixed it for me was not taking my £1.25 worth of team points.

I tried 4 times to take the points and it got stuck at the pay now screen, as soon as I tried to pay full price it worked.

[jimigoodwinsbeard]

I have just tried to renew, following the link sent to me via txt, get to the screen and click Renew Now, but the Select option is greyed out?

[phil89]

Mar 27, 2015 21:04:43 GMT jimigoodwinsbeard said:

I have just tried to renew, following the link sent to me via txt, get to the screen and click Renew Now, but the Select option is greyed ou

When it takes you to the link you still need to log in,then you shall be able to continue your purchase

[jimigoodwinsbeard]

Link doesnt work properly......but simply logged in through my season tkt number....Done!

[jimigoodwinsbeard]

On another topic......on the official site...the top Mame Diouf is wearing.....can you get that from the club shop!!!

[turkeybuzzard]

Anyone else having problems trying to renew online?

Try to click "add to basket" and it is greyed out.

[Lakeland Potter]

Mar 29, 2015 7:50:35 GMT turkeybuzzard said:

Anyone else having problems trying to renew online?

Try to click "add to basket" and it is greyed out.

As said above, rather than clicking on the link on the advert on the official site, try logging into SCFC Direct your normal way and seeing if that works for you. If it doesn't then ring the ticket office - the queues are much shorter than they used to be as so many people are managing to renew online.