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Post by werrington on Nov 18, 2014 16:11:32 GMT
I phone to use has gone really shite. Is the cistym fcuked Dave?. Pay £1.99 and use the proboards app Taz It's worth it for when things like this happen
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Post by tazi on Nov 18, 2014 16:14:07 GMT
I phone to use has gone really shite. Is the cistym fcuked Dave?. Pay £1.99 and use the proboards app Taz It's worth it for when things like this happen Cheers mate though I never had any probs at all before and only had probs the last few days. Anyway I text you the other day after you rung and it didn't connect but got no reply
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Post by basingstokie on Nov 18, 2014 16:15:35 GMT
Mine (android) quite often drops the site and closes Internet when I am posting comments
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Post by werrington on Nov 18, 2014 16:28:10 GMT
Pay £1.99 and use the proboards app Taz It's worth it for when things like this happen Cheers mate though I never had any probs at all before and only had probs the last few days. Anyway I text you the other day after you rung and it didn't connect but got no reply Text you mate....you got em ?
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Post by Davef on Nov 18, 2014 16:54:00 GMT
There are a couple of threads on the Proboards support forum about current problems with mobile devices. If when anyone can give us any assistance, we'll let you know.
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Post by rickypb on Nov 18, 2014 18:03:02 GMT
Thanks for the reports everyone. We conducted some testing and found the mobile version of this forum to be pretty quick on our end, so we'll have to figure out some ways to narrow down the issue you're experiencing. For those that report that they have this issue on one of their devices but not the other, for the device that experiences the problem are you connected to your mobile data connection? Or are you connected through wifi on your home internet connection? If both devices are using the same connection source (such as wifi), does that clear the issue on the problem device, or begin to present the issue with the device that originally worked? Also, does it only seem to happen for the mobile view? If you're able to get a page to load completely, if you were to scroll to the bottom of the page and press on the Desktop button do you experience the same issues with that? No problem on Firefox for Android. Out of curiosity, do you experience the issue on Chrome but not Firefox? Or are you clear on both all together?
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Post by tazi on Nov 18, 2014 18:30:54 GMT
Cheers mate though I never had any probs at all before and only had probs the last few days. Anyway I text you the other day after you rung and it didn't connect but got no reply Text you mate....you got em ? Received nothing mate.
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Post by Deleted on Nov 18, 2014 18:36:36 GMT
I use the app on my iPad. It was working alright until I upped to iOS 8. Then they upped it 8.2 or whatever. Still as bad. When I tap the app, it just keeps on going back. Bloody nuisance!
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Post by Deleted on Nov 18, 2014 19:02:36 GMT
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Post by salopstick on Nov 18, 2014 19:11:32 GMT
Thanks for the reports everyone. We conducted some testing and found the mobile version of this forum to be pretty quick on our end, so we'll have to figure out some ways to narrow down the issue you're experiencing. For those that report that they have this issue on one of their devices but not the other, for the device that experiences the problem are you connected to your mobile data connection? Or are you connected through wifi on your home internet connection? If both devices are using the same connection source (such as wifi), does that clear the issue on the problem device, or begin to present the issue with the device that originally worked? Also, does it only seem to happen for the mobile view? If you're able to get a page to load completely, if you were to scroll to the bottom of the page and press on the Desktop button do you experience the same issues with that? No problem on Firefox for Android. Out of curiosity, do you experience the issue on Chrome but not Firefox? Or are you clear on both all together? iPad on wifi works fine. The issue on iPhone is still there even after today's iOS update both wifi and cellular
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Post by rickypb on Nov 18, 2014 19:21:29 GMT
I use the app on my iPad. It was working alright until I upped to iOS 8. Then they upped it 8.2 or whatever. Still as bad. When I tap the app, it just keeps on going back. Bloody nuisance! You can try un-installing the app and then re-install. When this was presented on our support forum, re-installing has solved most issues. Otherwise, you may want to download the Tapatalk app instead, as we are no longer supporting the ProBoards branded app. iPad on wifi works fine. The issue on iPhone is still there even after today's iOS update both wifi and cellular Thanks for the update, salopstick. Are you able to attempt to use the desktop mode at all with your iPhone to see if that works any better than the mobile version of the page?
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Post by Kjones9 on Nov 18, 2014 19:39:54 GMT
No problems on the desktop site, just seems to be the mobile version. I get the page reloading after an error every time I open a thread also when I delete words on posts the page (and Safari) crashes.
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Post by salopstick on Nov 18, 2014 19:40:47 GMT
I use the app on my iPad. It was working alright until I upped to iOS 8. Then they upped it 8.2 or whatever. Still as bad. When I tap the app, it just keeps on going back. Bloody nuisance! You can try un-installing the app and then re-install. When this was presented on our support forum, re-installing has solved most issues. Otherwise, you may want to download the Tapatalk app instead, as we are no longer supporting the ProBoards branded app. iPad on wifi works fine. The issue on iPhone is still there even after today's iOS update both wifi and cellular Thanks for the update, salopstick. Are you able to attempt to use the desktop mode at all with your iPhone to see if that works any better than the mobile version of the page? Ricky the desktop mode works fine mate. Just the mobile site Incidentally I used to use the proboards app but the mobile site is so much better.
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Post by Olgrligm on Nov 18, 2014 19:44:09 GMT
Thanks for the reports everyone. We conducted some testing and found the mobile version of this forum to be pretty quick on our end, so we'll have to figure out some ways to narrow down the issue you're experiencing. For those that report that they have this issue on one of their devices but not the other, for the device that experiences the problem are you connected to your mobile data connection? Or are you connected through wifi on your home internet connection? If both devices are using the same connection source (such as wifi), does that clear the issue on the problem device, or begin to present the issue with the device that originally worked? Also, does it only seem to happen for the mobile view? If you're able to get a page to load completely, if you were to scroll to the bottom of the page and press on the Desktop button do you experience the same issues with that? No problem on Firefox for Android. Out of curiosity, do you experience the issue on Chrome but not Firefox? Or are you clear on both all together? No idea sorry, I don't use Chrome.
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Post by rickypb on Nov 18, 2014 19:50:03 GMT
No problems on the desktop site, just seems to be the mobile version. I get the page reloading after an error every time I open a thread also when I delete words on posts the page (and Safari) crashes. You can try un-installing the app and then re-install. When this was presented on our support forum, re-installing has solved most issues. Otherwise, you may want to download the Tapatalk app instead, as we are no longer supporting the ProBoards branded app. Thanks for the update, salopstick. Are you able to attempt to use the desktop mode at all with your iPhone to see if that works any better than the mobile version of the page? Ricky the desktop mode works fine mate. Just the mobile site Incidentally I used to use the proboards app but the mobile site is so much better. Thanks for giving it a try! May I ask what mobile device you're both using, and what version of the OS it's running?
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Post by Olgrligm on Nov 18, 2014 19:50:23 GMT
Thanks for the reports everyone. We conducted some testing and found the mobile version of this forum to be pretty quick on our end, so we'll have to figure out some ways to narrow down the issue you're experiencing. For those that report that they have this issue on one of their devices but not the other, for the device that experiences the problem are you connected to your mobile data connection? Or are you connected through wifi on your home internet connection? If both devices are using the same connection source (such as wifi), does that clear the issue on the problem device, or begin to present the issue with the device that originally worked? Also, does it only seem to happen for the mobile view? If you're able to get a page to load completely, if you were to scroll to the bottom of the page and press on the Desktop button do you experience the same issues with that? No problem on Firefox for Android. Out of curiosity, do you experience the issue on Chrome but not Firefox? Or are you clear on both all together? Scrap the above message, I just tried it on Chrome and it seemed to be running fine.
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Post by Kjones9 on Nov 18, 2014 19:52:25 GMT
I'm using iPhone 5s with iOS 8.1.
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Post by salopstick on Nov 18, 2014 19:56:03 GMT
No problems on the desktop site, just seems to be the mobile version. I get the page reloading after an error every time I open a thread also when I delete words on posts the page (and Safari) crashes. Ricky the desktop mode works fine mate. Just the mobile site Incidentally I used to use the proboards app but the mobile site is so much better. Thanks for giving it a try! May I ask what mobile device you're both using, and what version of the OS it's running? Iphone 5 with iOS 8.1.1 new update today. It isn't an IOS problem.
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Post by salopstick on Nov 18, 2014 19:59:08 GMT
No problems on the desktop site, just seems to be the mobile version. I get the page reloading after an error every time I open a thread also when I delete words on posts the page (and Safari) crashes. Ricky the desktop mode works fine mate. Just the mobile site Incidentally I used to use the proboards app but the mobile site is so much better. Thanks for giving it a try! May I ask what mobile device you're both using, and what version of the OS it's running? I use the desktop on iPad just tried mobile site on iPad and same problem. Defo the mobile site
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Post by rickypb on Nov 18, 2014 20:05:10 GMT
Thanks for giving it a try! May I ask what mobile device you're both using, and what version of the OS it's running? Iphone 5 with iOS 8.1.1 new update today. It isn't an IOS problem. I'm well aware that it isn't specific to iOS based on the comments in this thread. But the issue apparently isn't present on every device, so I'm trying to gauge what devices are affected so that we may be able to better test this issue here at the office.
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Post by salopstick on Nov 18, 2014 20:12:19 GMT
Iphone 5 with iOS 8.1.1 new update today. It isn't an IOS problem. I'm well aware that it isn't specific to iOS based on the comments in this thread. But the issue apparently isn't present on every device, so I'm trying to gauge what devices are affected so that we may be able to better test this issue here at the office. I wasn't being pedantic
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Post by prem4stoke on Nov 18, 2014 20:24:58 GMT
Iphone 5 with iOS 8.1.1 new update today. It isn't an IOS problem. I'm well aware that it isn't specific to iOS based on the comments in this thread. But the issue apparently isn't present on every device, so I'm trying to gauge what devices are affected so that we may be able to better test this issue here at the office. its on every device on the mobile version of this site
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Post by rickypb on Nov 18, 2014 21:37:48 GMT
Kjones9, salopstick, prem4stoke - I went ahead and gave your accounts some ProBoards+, which should make the forum ad-free for you when you're logged into your account. With the ads gone, can you let me know if you notice any improvement in performance? Or is it the same even without the ads?
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Post by Kjones9 on Nov 18, 2014 21:40:12 GMT
Kjones9, salopstick, prem4stoke - I went ahead and gave your accounts some ProBoards+, which should make the forum ad-free for you when you're logged into your account. With the ads gone, can you let me know if you notice any improvement in performance? Or is it the same even without the ads? Yes that seems to have done it Ricky.
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Post by salopstick on Nov 18, 2014 21:42:53 GMT
Mines working good. Now. Sent from my iPhone on mobile site d)
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Post by prem4stoke on Nov 18, 2014 21:54:30 GMT
Kjones9, salopstick, prem4stoke - I went ahead and gave your accounts some ProBoards+, which should make the forum ad-free for you when you're logged into your account. With the ads gone, can you let me know if you notice any improvement in performance? Or is it the same even without the ads? Replying to this via windows phone 8.1 using IE 11 using mobile version looks like you have cracked it
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Post by scfcno1fan on Nov 18, 2014 22:01:40 GMT
Hey hey woah woah hey, what's with this special treatment . My mobile connectivity is still shite. Sent from my ok Kindle Fire.
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Post by coates on Nov 18, 2014 22:27:47 GMT
I have just been given proboards+ as a gift on my account, that has fixed the problem thanks whoever did that
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Post by rickypb on Nov 18, 2014 22:31:19 GMT
Thanks everyone, I've brought this to the attention of our ads team to look into it further. Should hopefully be resolved before long, but my apologies for the inconvenience. Hey hey woah woah hey, what's with this special treatment . My mobile connectivity is still shite. Sent from my ok Kindle Fire. Everyone that has participated in this topic while we were looking for the cause now has PB+ as a thank you for helping. Keep in mind it's only temporary though. For everyone else that wasn't able to participate while we were looking into the cause, for now it would be best to use either the Desktop version of the forum on your mobile device, or use the Tapatalk app (or the ProBoards app if you happen to already have it installed on your device)
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Post by tazi on Nov 18, 2014 22:31:59 GMT
Yes, it's sound now. Thank you.
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