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Post by Deleted on Sept 16, 2014 13:55:02 GMT
for my sins I am a virgin customer,last year I upgraded my htc desire to a Samsung galaxy I have just rang them up and after going thru all the usual pre recorded bollox[which winds me up!!] I asked for the unlocking code for my old htc phone which I had paid for!! I was told I have to pay £15 to unlock the phone, I then got into an argument as I have paid for this phone and you are trying to screw me for another £15. roll on another 6 months then my contract with virgin ends. wankers
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Post by Deleted on Sept 16, 2014 14:00:11 GMT
Vodafone are extremely good when it comes to customer service. instead of all the usual pre-recorded shit they regularly ring you just to ask if you're happy with everything (and are more than happy to let you go and get on with your day if you say yes), always send txts to let you know when you're close to data usage allowances, regularly give free offers to loyal customers (i got a 100% free Ipad2 last year just for having paid my bills on time) and give you free early upgrades.
having said that, their coverage is shocking at times.
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Post by Deleted on Sept 16, 2014 14:15:38 GMT
virgin give me the square root of fuck all so they can swivel from now on. just need to check when my contract is up and then I am offski.
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Post by boskampsflaps on Sept 16, 2014 17:02:30 GMT
Vodafone are extremely good when it comes to customer service. instead of all the usual pre-recorded shit they regularly ring you just to ask if you're happy with everything (and are more than happy to let you go and get on with your day if you say yes), always send txts to let you know when you're close to data usage allowances, regularly give free offers to loyal customers (i got a 100% free Ipad2 last year just for having paid my bills on time) and give you free early upgrades. having said that, their coverage is shocking at times. Didn't give me a bloody iPad the twats  The good thing with them is they have a 24hour chat thing on their site so its easy enough to talk to um, which I might have to as I aint had a conformation email of them for my upgrade (not the best time to do it probably with all thats going on). |
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Post by harryburrows on Sept 16, 2014 18:51:11 GMT
i made a bacs payment at my bank yesterday , the twats charged £25
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Post by AlbertTatlock on Sept 18, 2014 12:09:48 GMT
I'm on a sim only deal with Virgin and I have to say no one else can get near them for customer service and price, why don't you unlock the phone yourself it'll cost you a fiver or take it into one of the many mobile shops around they'll do it to you for a tenner. Next time you buy a phone get it from CPW they all come network free. Gouranga.  |
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Post by Deleted on Sept 18, 2014 21:40:24 GMT
Virgin have the best tariff deals , the best broadband , the best customer service and the best sim only deals that I have come across.
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Post by harryh157 on Sept 18, 2014 21:48:12 GMT
Virgin have the best tariff deals , the best broadband , the best customer service and the best sim only deals that I have come across. Moved my wife's phone to virgin a couple of weeks ago and still waiting for her number to change despite loads of calls to the helpline then the tech help line now the 'porting' team despite lots of calls cut off while being transferred. I have TV, broadband, home phone and 3 mobiles with Virgin because they offer the best deal but at some point service becomes an issue! Can't be arsed to keep calling; I get home at the weekend and it's sorted or I move them all |
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Post by starkiller on Sept 18, 2014 22:38:18 GMT
Virgin have the best tariff deals , the best broadband , the best customer service and the best sim only deals that I have come across. Except giffgaff. |
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Post by Linx on Sept 19, 2014 19:37:47 GMT
I was with Virgin for years and never had to think about what sort of phone service I got because nothing was wrong with it. Switched to Vodafone and have to put up with the message telling me 'no network available' more times than not. I have hardly ever used the internet on it because most of the time it's unavailable. Bloody useless and I'll be switching back to Virgin ASAP.
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Post by scfcwebby on Sept 19, 2014 19:48:05 GMT
Virgin have the best tariff deals , the best broadband , the best customer service and the best sim only deals that I have come across. Except giffgaff. Tesco are pretty shit hot! |
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Post by elystokie on Sept 20, 2014 3:09:17 GMT
Tesco are pretty shit hot! I agree, both my sons and myself have really good sim only deals from them. |
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Post by tazi on Sept 20, 2014 3:42:29 GMT
Going look to go sim only with either tesco or virgin when this wanky wanky Vodafone contract is up. Fcuking shit coverage especially when going fishing for the week.
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Post by Deleted on Sept 20, 2014 6:44:48 GMT
Have a good look at giffgaff. Some very good deals.
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Post by Beertricks Potter on Sept 20, 2014 14:30:07 GMT
ahhh, I remember my first phone....
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Post by SamB_SCFC on Sept 21, 2014 5:39:56 GMT
Vodafone have the worst coverage of all their rural coverage is absolutely terrible. If you visit the countryside a lot, work outside of the city or live in a small town stay well away from Vodafone.
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