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Post by brotato on Jan 10, 2012 20:46:40 GMT
He's the sort of cunt that needs a job with 0 customer interaction. Complete cunt.
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meatus
Academy Starlet
Posts: 189
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Post by meatus on Jan 10, 2012 21:00:11 GMT
Margaret reincarnate???
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Post by stokhe on Jan 10, 2012 21:01:25 GMT
hope someone in authority at the club reads this thread,that miserable unhelpful fooker needs a bollocking.FACT
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Post by pulisincognito on Jan 10, 2012 21:15:13 GMT
I know the miserable c**t ur on about, i went there a while ago with my lad to get tickets for Qpr game like, he had a face like a hookers c**t and he was taking ages so i said "Can i buy a ticket or what mate?" he replied "i Aren't your mate, and yes there is tickets available and if you want one your going to have to stop being rude and be patient" after hearing this i was so shocked i then said "How about you lick me balls and get Aids you old shithouse" and then walked off, he did not look amused !
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Post by bingbang on Jan 10, 2012 21:23:40 GMT
Iam glad my thread started this response now what can we do about it. I suggest everybody who comes on to the oatcake should refuse to be served by him if next in line in the queue this may prompt some action from the ticket office manager.
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Post by manchesterpotter on Jan 10, 2012 21:30:44 GMT
Iam glad my thread started this response now what can we do about it. I suggest everybody who comes on to the oatcake should refuse to be served by him if next in line in the queue this may prompt some action from the ticket office manager. Not putting up with this fella seems to be one of the few perks of not living in the area! I think I'll stick to phoning up and having the tickets sent to me.
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Post by kev1060 on Jan 10, 2012 21:36:46 GMT
His name is Graham Cooper, and I had cause to write to Tony Scholes in our first prem season to complain about him. Can't remember the actual reason he upset me, but needless to say that it was because of his lack of customer service skills. I now try to avoid the ticket office at all costs, apart from when I renew my season tickets.
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Post by johnnypotter on Jan 10, 2012 21:39:06 GMT
I always pray i don't have to be served by him, his attitude is shocking, i would love to do his job, serving my fellow Stokies, he does not know how lucky he is.
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Post by pulisincognito on Jan 10, 2012 22:15:40 GMT
i might go down tomorrow and offer him out
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Post by Countydog on Jan 10, 2012 22:17:00 GMT
He has served me when I wanted a refund for a match I could not attend after work called me in. Gutted I could nt go only to be treated like a twat by this miserable git.
Get rid
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Post by Yorkshirepotter on Jan 10, 2012 22:34:52 GMT
Is it the oldish guy with glasses and bald? I have dealt with him a few times and had no problem to be fair. He went out of his way to help sort my daughters membership out this year as the computer system wouldn't let us have a junior potters membership as it was before her 4th birthday. He eventually got round it by changing her date of birth, processing the sale, then changing it back. He has also changed us tickets plenty of times when my dad has come with me to games instead of my daughter. He does come across a little blunt at times but has always been helpful and polite and i've never had any problem with him. Maybe i'm just nicer than you 'orrible bastards And Margaret was fantastic.
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Post by johnsollom on Jan 10, 2012 23:18:34 GMT
Is anybody else sick and tired of the staff at the ticket office, especially the old git with the glasses. This man has no customer skills what so ever. I have just been down and spent £200 on tickets and thought whilst iam there i will get some of the travel forms for valencia away. I am running a coach so asked for 20 his response was cant i give you 1 and let you photo copy it. I just said whatever as couldnt be arsed to stand and argue with him. But it is virtually every time i go there he has got a face like a smacked arse and even though i am spending hard earned cash its as if he is doing me a favour. Perhaps we should start a petition to the club to make them sort out the debacle that is the ticket office!!!!!!
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Post by johnsollom on Jan 10, 2012 23:19:16 GMT
Is anybody else sick and tired of the staff at the ticket office, especially the old git with the glasses. This man has no customer skills what so ever. I have just been down and spent £200 on tickets and thought whilst iam there i will get some of the travel forms for valencia away. I am running a coach so asked for 20 his response was cant i give you 1 and let you photo copy it. I just said whatever as couldnt be arsed to stand and argue with him. But it is virtually every time i go there he has got a face like a smacked arse and even though i am spending hard earned cash its as if he is doing me a favour. Perhaps we should start a petition to the club to make them sort out the debacle that is the ticket office!!!!!!
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Post by mickstupp on Jan 10, 2012 23:19:23 GMT
I don`t dispute anything that anyone has put on here, but some of the comments towards Coop are a bit out of order, he has worked for the club for over thirty years on the gate at the old ground, and now at the ticket office. Customer Service maybe not a strength but "Cunt", "Twat", "Shithouse" , "get Aids"??
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Post by johnsollom on Jan 10, 2012 23:20:45 GMT
the bloke you talking about is like victor meldrew on speed complete tosser
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Post by lagwafis on Jan 10, 2012 23:23:54 GMT
There are some good people there, likewise Josh who's always done a decent job for the club going back to when he worked on SC World. I had difficulty with one individual several years back but had no problem holding my ground and getting exactly what I wanted in the end. That person was on a bit of a power trip and got a (non rude or abusive) dressing down over the counter. I'd rather be polite and get courtesy back, failing that I'll play their game and get what I want if I'm trying to (correctly) pay for something. That aside, no problems since
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Post by rednwhitecardie on Jan 10, 2012 23:26:34 GMT
Sorted me with Liverpool Tickets and Valencia (h) with a smile ..... even tho there was a queue. I have not had a problem with him, he may not be the most happy chap but at least he doesnt tut too loudly when "clients" dont know postcodes or names of the people they want to buy half a dozen tickets for or when they dont know which fuckin stand they want to sit in !!!!!!! Holding the rest of the queue up
Hope they all get banned from attending the ticket office rather than getting aids etc (smiley winky thing)
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Post by StokieBoy31 on Jan 11, 2012 1:14:11 GMT
I always try to avoid the him, always have done
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Post by jarvinski on Jan 11, 2012 10:25:27 GMT
I have known graham for years through cricket, he may come over to people that he doesnt care, but i can tell you he is nice bloke Its no wonder he seems miserable when he has to put up with the rest of them in that office
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Post by shiftyfifty on Jan 11, 2012 14:51:52 GMT
Its no wonder he seems miserable when he has to put up with the rest of them in that office And some of the customers. Never had a problem with him myself.
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Post by michiej1980 on Jan 11, 2012 16:24:15 GMT
I've never had any problems with the ticket office. They've always been really helpful when either myself or a member of my family when weve been for tickets. Even after ordering tickets online I've never had problems!
I guess everybody can have an off day. And sometimes you'll only get treated the way that you treat the staff. Be nice and maybe those that you think aren't friendly maybe will be.
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Post by stokhe on Jan 11, 2012 16:28:21 GMT
I've never had any problems with the ticket office. They've always been really helpful when either myself or a member of my family when weve been for tickets. Even after ordering tickets online I've never had problems! I guess everybody can have an off day. And sometimes you'll only get treated the way that you treat the staff. Be nice and maybe those that you think aren't friendly maybe will be. must be lovely living in your world. ;D
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Post by nicholasjalcock on Jan 11, 2012 16:33:53 GMT
I saw an elderly gentlemen at the Ticket office the day after the Dynamo Kiev match and enquired about the 'Half Season Ticket' offer? I said, "could I have the half of the season when we win"? He just laughed!
Please don't be so nasty about our own staff. We're all on the same side after all? Who knows his team selections might even be better than TPs(well, whose isn't)?
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Post by gnosallpotter on Jan 11, 2012 16:36:35 GMT
Yeah that bloke is always a miserable git.
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Post by foster on Jan 11, 2012 16:40:21 GMT
No idea who this Graham geezer is but i'm convinced that he's a cunt.
Where do I sign up?
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Post by stokhe on Jan 11, 2012 17:12:51 GMT
just the FACT this "graham bloke" has a thread dedicated to him says it all !!!!
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Post by The Stubborn Optimist on Jan 11, 2012 17:21:07 GMT
No idea who this Graham geezer is but i'm convinced that he's a cunt. Where do I sign up? ;D +1
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